Contract Manager

Job Description: Contract Manager (Mines)

To lead the operational and strategic management of the security contract focusing on client retention, staff optimization, and maintaining discipline on the mine

Job Responsibilities

● Ensure timely reconciliation of invoice.

● Ensure proper allocation of staff to positions and structure and analyse

staff turnover

● Ensure adequate personnel are staffed to the contract, including relief,

reserve and contingency personnel.

● Ensure that acceptable standards of behavior at work are maintained by

all subordinate employees, as required by G4S’s code of conduct and

disciplinary code.

● Maintenance of client relationships and ensuring client retention.

● Understand the importance of client communication, notification and

reporting procedures.

● Report on Security KPIs to Management

● Ensure that only appropriately trained and registered security personnel

are utilized at all times.

● Identify new business opportunities in the sphere of operations, as well

as in terms of growth of business, driven by the promotion of integrated

security solutions.

● Conduct Security Risk Assessments

● Daily check the presence of site instructions, CUG, Flashlight, baton, and

emergency contact list. Check the alertness and fitness of security officers

on duty

● Check to be sure that all equipment present is serviceable.

Skills and Competencies:

● Effective Communication: High proficiency in formal reporting, client notification procedures, and professional interpersonal communication

● Leadership & Ethical Conduct: Strong ability to enforce discipline and maintain high standards of behavior among security personnel in accordance with the code of conduct

● Managerial Ability : Use available resources much to the delivery of

contract expectations. Be able to bring out the best in people.

● Problem Solving : Making timely decisions often under pressure.

● Strategic Thinking : Connecting daily operations with long term

organizational goals

Experience & Educational Requirements:

● Bachelor’s Degree in Business Management, Security Management, or a related field

● A certificate in Security will be an advantage

● Strong background in surveillance, investigations and incident reporting

● Knowledge of security protocols, procedures and best practices.

● Proven ability to manage large teams

● Minimum of 3–5 years in security operations, preferably within the mining or industrial setting.

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