Job Summary
The branch manager will be responsible for supervising and managing a branch. You will oversee planning/administration, assessing and verification of customers, marketing, recovery and ensure growth of branch portfolio. Duties include managing and supervising employees, assisting customers, and providing excellent customer service.
- Minimum Qualification: HND
- Experience Level: Senior level
- Experience Length: 5 years
Job Description/Requirements
Job Description:
- Market the company’s product to ensure growth in the asset and liability
- Supervise marketing of company products every morning
- Facilitate formation meetings with potential clients and communicate the products, credit policies, and procedures.
- Ensure that loans are processed, and clients are informed of their responsibility.
- Supervise Relationship Officers to do timely registration, disbursements, and repayment collection.
- Always follow up on delinquent and past-due clients for collection
- Ensure monthly reconciliation of loan client passbooks with our system
- Evaluate, monitor, and control loan performance per agreed performance targets, and take corrective action to ensure their achievement.
- Prepare and present a weekly portfolio report at management meetings.
- Prepare and present Monthly, Quarterly, and Annual reports.
- Evaluate, monitor, and control RO’s performance per agreed.
- Pro-actively manage costs by monitoring expenditures against budget
- Manage operational risks for the branch to prevent losses and other risks
- Carry out and oversee general administrative, operational, and HR issues
- Maintain existing client relationships and manage their expectations
- Ensure excellent customer service by continuously reviewing data
- Train Clients on basic management Skills
- Submission of monthly returns and other reports to the Risk & Compliance manager.
- Maintaining efficient customer focus
- Any other duties that may be assigned.
Salary Range: A net of GH¢4,500.00 - GH¢5,000.00
Location: Takoradi
Employment Type: Full Time
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