Job Summary
To provide and or perform administrative and secretarial duties for, or in the office environment.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Responsibilities:
- Ability to liaise internally and externally on administrative matters.
- Arranges travel, meetings and conferences
- Arrange and schedule appointments, meetings, and events.
- Advanced proficiency in managing documents, spreadsheets and databases
- Composes and drafts correspondence independently or from brief oral instructions
- Coordinates orientation events with information received from management to meet publication deadlines
- Direct internal and external calls and emails to designated departments
- Exceptional filing, recordkeeping, and organizational skills
- Filing documents, as well as entering data and maintaining databases.
- Filing, archiving and maintenance of members’ records
- Forecasts needs and requisition supplies as needed
- Observe best business practices and etiquette
- Observe a high-level sense of professionalism
- Prepares facilities and arranges refreshments and or catering for events or meetings, when required.
- Ensure that meeting space is cleaned and put back to its original state at the end of the meeting.
- Records and takes minutes at management level meetings
- Receives and transcribes dictation when assigned
- Responding to queries on the website
- Receiving incoming correspondence and recording them
- Meets the public with tact and courtesy, both in person and over the telephone
- Has customer experience mindset and expresses it
- Maintains accurate and complete records, reports, public documents and files
- Takes minutes at staff and group meeting
- Types, edit and format correspondence, reports, forms, and legal documents with accuracy, and reviews for completeness
- Updating member’s record
- Has working knowledge of printers, copiers, scanners and other office machines.
- Works with other staff on assigned projects and in the course of performing routine administrative tasks
- Any other duties as assigned
Job Requirements
Education
- Bachelor’s Degree from a reputable institution
- Three years’ work and industry experience
- Two years customer service and customer experience background
- Experience using Microsoft suites (Word, Excel, PowerPoint)
Personality:
- Ability to prioritize
- Able to use a computer and main office programs competently.
- Administrative skills and experience
- Be flexible and open to change
- Excellent organization skills
- Excellent communication skills
- Excellent attention to detail
- Exceptional interpersonal skills
- Exceptional written and verbal communication skills
- Has a strong sense of discretion
- Proactive individual
- The ability to multi-task
- Time management and problem-solving skills
- Very high-level sense of professionalism
Location: Accra
Employment Type: Full Time
Salary Range: Attractive.
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