Senior Solutions Architect

About The Role

As a Solutions Architect working in our Solutions team, you’ll be responsible for:

1. Solution Delivery:
   - Lead the design and implementation of complex solutions for new and existing clients, ensuring they align with the clients' business objectives and requirements.
   - Collaborate with cross-functional teams, including developers, engineers, and project managers, to ensure successful delivery of the proposed solutions.
   - Define project scope, deliverables, timelines, and resource requirements, and actively manage project risks and issues.
2. Client Engagement:
   - Act as the primary technical point of contact for clients, understanding their needs and pain points, and proposing appropriate solutions to address them.
   - Conduct workshops and discovery sessions with clients to gather detailed requirements and provide expert guidance on technical aspects of the solution.
3. Product Organization Liaison:
   - Work closely with product managers and product development teams to communicate client requirements and feature requests, contributing to the product roadmap and evolution.
   - Participate in product planning sessions to provide insights on technical feasibility and scalability of new features or enhancements.
4. Pre-sales Support:
   - Collaborate with the sales team during the pre-sales process, providing technical expertise and insights to create compelling demonstrations and proposals for potential clients.
   - Assist in articulating the value proposition of the proposed solutions and addressing technical concerns raised by clients during the sales process.
5. Technical Demos:
   - Develop and deliver engaging technical demonstrations and presentations to showcase the capabilities of the company's products and solutions.
   - Tailor demonstrations to address specific client needs and use cases, emphasizing the unique selling points our the solution.
6. Technical Expertise:
   - Maintain an up-to-date knowledge of the company's product offerings and capabilities, as well as industry trends and emerging technologies relevant to the solutions provided.
   - Provide thought leadership by identifying opportunities to leverage new technologies or approaches to enhance the company's offerings and improve client satisfaction.
7. Team Collaboration and Mentoring:
   - Collaborate with other solutions architects and technical teams to share best practices, lessons learned, and technical insights.
   - Mentor and guide junior members of the solutions architecture team, fostering their professional growth and development.

What we’re after

• 5+ years experience working as a Solutions Architect/Product Manager delivering complex solutions involving automation or other technical integration.
• Experience working in Retail, Finserv or Healthcare space desired
• Experience delivering demos to and managing relationships with clients, and engaging with senior client stakeholders at a C-Suite level.
• Experience working in a fast-moving and agile product environment.
• Comfort with complex technical challenges, and good analytical skills.
• Strong leadership and organizational abilities.
• Previous experience in a strictly technical role (e.g. software engineer) is useful but not required.