Senior IT Administrator

WHO YOU ARE

• Bachelor's degree in computer science, Information Technology, or related field. 
• Minimum of 4 years of experience in IT administration, with a focus on Windows systems and networking.  
• At least an intermediate understanding of Linux/Unix systems (installation, configuration, administration). 
• At least basic programming/scripting knowledge (e.g., PowerShell, Bash, Python). 
• Deep technical knowledge of Windows Server administration, Active Directory, Microsoft Intune, DNS, DHCP, and Group Policy. 
• Strong understanding of networking principles and protocols, including TCP/IP, VLANs, routing, and switching. 
• Experience working in a small team environment, with the ability to work independently and take initiative. 
• Excellent problem-solving skills with the ability to analyze complex issues and propose effective solutions. 
• Strong communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders, as well as present news to the company. 

WHAT YOU'LL DO

• Take ownership of maintaining and improving the company's IT infrastructure, including hardware, software, and networking components. 
• Work independently and collaboratively to drive projects aimed at enhancing system reliability, security, and performance. 
• Identify and troubleshoot technical issues, ensuring timely resolution and minimal disruption to business operations. 
• Implement and enforce best practices and standards to optimise system functionality and security. 
• Collaborate with internal stakeholders to understand requirements and provide technical insights and recommendations. 
• Document solutions, processes, and configurations to facilitate knowledge sharing and ensure continuity of operations. 
• Provide comprehensive technical support to internal staff through the IT helpdesk, addressing inquiries, troubleshooting issues, and resolving technical challenges promptly and effectively. Ensure a high level of customer satisfaction by delivering clear and concise solutions tailored to the end-user's needs and technical proficiency.