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Job Summary

The Sales Unit Manager, Payroll will support the Branch Manager to grow the payroll business of the Branch.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Branch: Takoradi

Business Development

  • Responsible for assisting the Branch Manager/ Sales Manager to manage all Independent Sales Executives(ISEs) in the branch.
  • Responsible for assisting the Branch Manager/Sales Manager to drive the sales force; recruitment, training, and retention thereof and for the success of the team(s) in terms of sales targets that will be set.
  • Responsible for the implementation of regular “refresher training” on an ongoing basis to ensure ISEs are constantly up to date with any changes in policies.
  • Responsible for assisting the Branch Manager/Sales Manager in terms of developing and implementing effective marketing and advertising strategies.
  • Responsible for ensuring the quality of applications submitted by the Independent Sales Executives is of an acceptable standard.
  • Responsible for the motivation and welfare of the Independent Sales Executives.
  • Responsible for ensuring proper maintenance, good housekeeping as well as safe custody of all company property.

Customer Care and Relationship Management

  • Responsible for monitoring service delivery levels to ensure a consistent match between actual service delivery and agreed institutional standards.
  • Responsible for ensuring that all ISEs deliver good quality services to all clients.
  • Responsible for leading and developing a strong sense of client orientation amongst all ISEs in the branch.
  • Responsible for ensuring the effective implementation of service recovery initiatives to ensure that clients complaints are effectively addressed.

Compliance, Security and Controls

  • Responsible for ensuring that all ISEs comply with relevant institutional policies, processes, and procedures.
  • Responsible for ensuring that ISEs are well informed and trained to implement policies, processes, and procedures.

Reporting

  • Responsible for any reporting to Branch Manager/Sales Manager and other staff of the Company as may be required by your relevant managers.

Requirements

  • Educational requirements:
  • A Bachelors’ Degree is recommended (majoring in Sales or Marketing is an advantage)
  • Branch management experience at a bank or micro-lender essential
  • Excellent knowledge of IT systems including Microsoft office and e-mail (Credit Ease experience is an advantage)

Skills / Attributes

  • Hard working and goal driven;
  • Excellent communication skills;
  • Excellent sale skills;
  • Positive attitude;
  • Excellent management skills;
  • Accurate and fast worker;
  • Good interpersonal skills;
  • Neat and organized person.


All applicants should forward their application letters and CV's to ghanavacancies1@gmail.com

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