I
2 months ago
Job Summary
We are looking for a Sales Representative to join our team at IMPACT BRANDS. IMPACT BRANDS is a fast-growing, innovative USA-based company specializing in health, beauty, and pet products development.
- Minimum Qualification: Degree
- Experience Level: Entry level
- Experience Length: 2 years
Job Description/Requirements
In this role, you'll get to:
• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
• Clarify information and provide recommendations and solutions to customers via telephone calls
• Build positive work relationships with customers to enhance the image and public perception of a company
• Strive to improve customer satisfaction through excellent customer service
• Place outbound calls to customers to promote new products and services
• Complete call notes and call reports as necessary and update them in the database
• Obtain and evaluate all relevant data to handle complaints and inquiries
• Keep a high level of knowledge about existing products and services
• And other tasks
• Clarify information and provide recommendations and solutions to customers via telephone calls
• Build positive work relationships with customers to enhance the image and public perception of a company
• Strive to improve customer satisfaction through excellent customer service
• Place outbound calls to customers to promote new products and services
• Complete call notes and call reports as necessary and update them in the database
• Obtain and evaluate all relevant data to handle complaints and inquiries
• Keep a high level of knowledge about existing products and services
• And other tasks
We are looking for people who have:
• Previous experience with Outbound calls, including managing cold calls functions
• Strong phone presence with exemplary customer service and sales skills
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types
• Strong problem-solving and excellent interpersonal skills
• Ability to multi-task, set priorities and manage time effectively
• Ability to handle stressful situation appropriately
• Excellent written and verbal English language skills
• Proficient in relevant computer applications
• Ability to work on a specified schedule: 16:00 - 00:00 (EET)
• Strong phone presence with exemplary customer service and sales skills
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types
• Strong problem-solving and excellent interpersonal skills
• Ability to multi-task, set priorities and manage time effectively
• Ability to handle stressful situation appropriately
• Excellent written and verbal English language skills
• Proficient in relevant computer applications
• Ability to work on a specified schedule: 16:00 - 00:00 (EET)
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