Sales Call Center Operator – Telesales
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Job summary
The Sales Call Center Operator – Telesales is responsible for engaging prospective and existing customers over the phone to promote products and services, generate sales, and build strong customer relationships. The role involves making outbound calls, responding to customer inquiries, identifying customer needs, processing orders, following up on leads, and achieving assigned sales targets. The ideal candidate should have excellent communication and persuasion skills, a customer-focused approach, and the ability to work effectively in a target-driven environment.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Contract - 8 to 5
Applicant Location:
Ghana
Job descriptions & requirements
Your Responsibilities
- Close sales and confirm customer orders.
- Upsell and cross-sell health products.
- Follow up with interested customers.
- Handle objections and customer inquiries professionally.
- Maintain accurate CRM records.
- Consistently meet sales and call-quality KPIs.
What We Need
- 2+ years of telesales, call center sales, or outbound sales experience.
- Proven track record of hitting sales targets.
- Strong phone-based closing and objection-handling skills.
- Fluent English + at least one major Ghanaian local language.
- CRM experience.
- Laptop/desktop, smartphone, headset, reliable internet, and mandatory backup power.
Important:
- This is not an entry-level or training position.
- Do not apply if you're looking to learn telesales, test the waters, or work part-time.
- We need proven sales professionals who can deliver from Day One.
- If you can sell, close, and hit targets - apply now.
Salary:
- GHS 2,500 – GHS 6,000/month
- Performance-based earning structure with higher income tied to results.
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