Sales Associate –Luxury Interior Décor & Gifts

Responsibilities:

• Provide product information and advice to customers.
• Maintain cleanliness and tidiness of the shop floor and display areas.
• Restock shelves and maintain inventory levels.
• Receive and unpack shipments of new merchandise.
• Process transactions accurately using the point-of-sale (POS) system.
• Assist with visual merchandising and product displays.
• Handle customer inquiries and resolve complaints promptly and efficiently.
• Collaborate with team members to achieve sales targets.
• Stay informed about new products and promotions.
• Arrange product displays to attract customers and highlight promotions.
• Handle customer inquiries via phone, email, or in-person.
• Follow opening and closing procedures as instructed by the supervisor.
• Ensuring a positive shopping experience for customers
• Ensure exceptional customer service and client experience for our high-net-worth clientele.
• Ensure adherence to company policies, procedures, and brand standards.
• Complete weekly sales reports and other paperwork as required and send to supervisor.

Requirements:

• 3+ years of work experience preferably in luxury retail, with a proven track record of success.
• Outstanding customer service orientation and experience catering to affluent clients
• Deep knowledge of high-end home decor, furniture, art, luxury lifestyle products, and home essentials.
• Excellent communication and interpersonal abilities.
• Strong visual merchandising skills with an eye for design and creating compelling displays.
• Impeccable grooming and professional presentation.
• Analytical skills to interpret data and generate actionable insights.
• Problem-solving skills and ability to think strategically.
• Proficiency with inventory management, point-of-sale systems, Microsoft Word and Excel.
• Able to work flexibly as needed.
• Ability to work in a fast-paced environment and multitask effectively.
• Attention to detail and accuracy in handling transactions.
• HND or relevant professional certification preferred.

Kindly Note: CV’s should be sent to: (both ATS & Email: Cover Letter & CV to hospitalitybychl@gmail.com

Salary Range: Ghc 2000.00 - Ghc 2500.00

Location: Accra-Tseaddo

Employment Type: Full Time