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2 months ago

Job Summary

We are seeking a highly motivated and experienced home managers to oversee the daily operations and management of a region of our luxury, vacation rentals.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 5 years

Job Description/Requirements

Required:

  • 3+ years coordinating maintenance-- working knowledge of basic appliance repair, plumbing, HVAC, etc-- all at vacation rental resolutional pace

  • 5+ years of property management experience-- managing contractors, guest resolution, housekeeping, etc

  • Self-managed, problem solving expert, high expectation for your work

  • Passionate about the industry, strong customer service background, professional communicator



Responsibilities:

  • Guest relations/resolution-- solve guest inquiries, complaints, and requests related to the home

  • Property maintenance-- own preventative maintenance measures, coordinator repairs and resolutions, oversee routine inspections, prepare cost analysis for projects, prompt and cost effective solutions to issues

  • Property management-- manage your team of in-field contractors within your portfolio, oversee quality assurance, manage schedules, timelines and expectations

  • Financial management-- review invoices, prepare cost analysis reports for larger projects, familiarity with insurance claims, comfortability with negotiating pricing and property budgeting, knowledge in warranty claims

  • Risk management-- assess and mitigate risks related to property operations, implement safety and security measures for guests, manage frequent and necessary inspections

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