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2 weeks ago

Job Summary

We are seeking a Project Implementation Manager with a project management background to take on a key role within our company. As a member of our Services team, you will work on planning, managing, and coordinating all aspects of software installs/updates for new and existing customers; providing outstanding implementation support; and managing client relationships, as well as other projects as needed in our company.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Position Duties and Responsibilities:
  • Coach/prepare sites for successful go-lives
  • Coordinate training and follow-ups for clients
  • Manage client relationship & provide amazing customer responsiveness/experience
  • Conduct regular reviews with customer to evaluate utilization/performance
  • Work with accounts to identify opportunities of upsell/growth/expansion
  • Communicate new product information/educational opportunities 


What you bring:

  • Imaging, neurovascular, clinical, or healthcare admin/soft-IT background
  • Project management/ implementation experience (certification is a plus)
  • Extensive experience working with or for hospitals/healthcare IT
  • Fluent in all Google, Microsoft, Apple products and functionality
  • Bachelor’s Degree
  • Project management certification is a plus
  • At least 2 years of experience managing complex projects in healthcare/health-tech field 

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