R
1 month ago
Job Summary
We are seeking a Project Implementation Manager with a project management background to take on a key role within our company. As a member of our Services team, you will work on planning, managing, and coordinating all aspects of software installs/updates for new and existing customers; providing outstanding implementation support; and managing client relationships, as well as other projects as needed in our company.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Position Duties and Responsibilities:
- Coach/prepare sites for successful go-lives
- Coordinate training and follow-ups for clients
- Manage client relationship & provide amazing customer responsiveness/experience
- Conduct regular reviews with customer to evaluate utilization/performance
- Work with accounts to identify opportunities of upsell/growth/expansion
- Communicate new product information/educational opportunities
What you bring:
- Imaging, neurovascular, clinical, or healthcare admin/soft-IT background
- Project management/ implementation experience (certification is a plus)
- Extensive experience working with or for hospitals/healthcare IT
- Fluent in all Google, Microsoft, Apple products and functionality
- Bachelor’s Degree
- Project management certification is a plus
- At least 2 years of experience managing complex projects in healthcare/health-tech field
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