Product Manager ? Turbo

Dalex Finance is seeking to recruit a Product Manager - TURBO
Job Title: Product Manager - TURBO
Reporting To: Director, Business Operations
Department/Unit : Business Operations/Treasury and Investment
Job Location: Head Office
Job Summary: Responsible for managing the operations and marketing products for Turbo.
Key Job Responsibilities
Product Role

• Assist the Marketing Director to plan, and develop the marketing plan for the Turbo brand
• Execute marketing plan/ strategies with cross-functional teams
• Manage external marketing partners such as advertising agencies, digital marketing firms and production companies
• Assist integration of campaigns with brand consistency
• Manage access to brand assets
• Track consumer and market insights by reviewing metrics such as sales volume, market share, profit projections, pricing and distribution, and by conducting consumer research
• setting and meeting performance targets for speed, efficiency, sales and quality
• Liaise with Team leaders, operatives and third parties to gather information and resolve issues
  

Key Performance Indicators

• Number of signups for TURBO
• Execution of TURBO marketing activities
• Customer service reports
• Customer call back reports
• FIL risk reports
• Customer complaint resolution reports
  

Relationships
External: Advertising Agencies, Digital Marketing Firms and Production Companies
Internal: All departments
Job Requirements

• Be able to work to meet deadlines regularly
• Good supervisory and human relation skills
• Be a team player
  

Qualification Required & Experience

• Minimum of 1st degree in Business Administration or Marketing
  

Knowledge: Customer Relations, Marketing, Communications, Product Management,
Work Experience

• Customer Service
• Marketing
• Work in a similar role for a minimum of 3 years
  

Technical Competence: Good understanding and use of Excel spread sheet, PowerPoint
Personal Competence
Should be

• Creative
• Self-driven
• Resourceful
• Passionate
• An excellent communicator
• Able to build trust
• Professional with a good service orientation
• Should plan to avoid failure
  

Decision Making : Limited to set standards approved by management. As permitted by the Director, Business Operations
Working Conditions: Normal for an office environment. Work may require occasional weekend and/or evening work and some travel.
Location: Accra
How To Apply For The Job
To submit your application, click on the link below and complete all relevant fields on the online application form.
Closing Date: 17 August, 2018
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