Learner - Trainee Risk and Compliance.Bayobab

Mission/ Core Purpose of the Job:

The Trainee will be responsible to assist with and provide an end-to-end administrative, coordination support service to the assigned function at Bayobab.

Key Performance Areas:

Key Deliverables:

The graduate will be accountable to achieve the following objectives:

• Provide input in strategic meetings as required 

• Provide input to enterprise wide transformation initiatives when required

• Facilitate ad hoc meetings with relevant stakeholders as and when required 

• Escalate issues that will result in severe time, scope, productivity and cost or resource impact

• Provide input into all projects initiated (internal or global)

• Prepare documentation required for sign-off/ decision making regarding tactical changes

• Support in execution and alignment with the functional strategy

• Report on an ad hoc basis on specific projects as required

• Type reports according to required formats

• Provide status / progress reports as required

• Provide input to ensure adequate risk mitigation and controls

• Report on a periodic basis to line manager: relating to progress made within the sub-function and in accordance with the performance metrics set by the organisation

• Drive improvement across the business to achieve the optimal service quality deliverables 

• Research of content for presentations, creation and editing of presentations, presentation layout and quality assurance in alignment with MTNs corporate communication standards

• Assist in the collation of information for reporting on various performance metrics internally to Senior Management as well as cross functional teams and externally to vendors; following up with the relevant parties to ensure information provided on time as required

• Assisting in curation of content in knowledge bases, understanding of the content, assisting staff (Group and Opco) in finding documents and knowledge, ability to answer frequently asked questions 

• Interface with OpCo contacts in support of large or strategic opportunities when required

• Assist in producing documentation of service: annexes to contracts, training documentation and business presentations

• Assist in defining and updating governance policies/ strategies as required

• Possess the authority; presence and integrity to command respect from colleagues and from external associates

• Assist with all coordination and admin tasks as required by the department

• Planning and organizing as required 

Quality Standard

• Adherence to set timelines and budget requirements

• Adherence to defined policies, processes and procedures

• SLA terms and conditions

• Timeliness and accurate of reports and assessments

• MTN Values: leadership, innovation, can do, relationships, integrity

Operational Delivery:

• (all activities as defined by sub-function)

Job Requirements:

Education 

• A relevant 3- or 4-year formal degree or 3- or 4-year diploma

Experience:

• 0 – 2 years' work experience

Competencies:

• All work is done according to practical, clearly structured work procedures

• Dissemination of information

• Resolution of queries / problems (within parameters set by company policy)

• Make judgement calls to ensure front-line service delivery, quality and excellence

• Prioritisation of work

• Time management of work volume

• Identifying the correct procedure to be implemented

• Strong administrative skills

• Excellent verbal and written communication skills

• Proficiency in MS Office Suite (PowerPoint, Excel and Word)

• Information Processing

• Interpersonal skills

• Negotiation skills

• Presentation skills

• Good EQ

• Action oriented

• Deadline driven

• Accurate

• Responsive

• Flexible

• Agile

• Culturally aware

Other:

• Driver's licence and own transport 

• Ability to work in cross functional, matrix management type organizations

• Ability to travel locally and internationally for the purposes of work