Junior Data Analyst

Apply if you’re excited to:

• Analyze PetDesk’s unique data, perform advanced analysis, and provide reporting to both company leadership and enterprise customers
• Work closely with customers to understand their messaging outreach requirements and create customized reports using data visualization tools and techniques
• Translate high-level business or product objectives into accurate, efficient, and effective segmentation solutions, delivering critical insights to the product team. Continuously refine and optimize segmentation based on customer feedback
• Establish data quality standards, troubleshoot data validation, proactively identify issues, and ensure the accuracy and integrity of data in custom segments and campaigns by conducting thorough quality checks and validations
• Document the process of creating custom audience segments, including data sources, methodologies, and any specific customer preferences or requirements
• Collaborate with cross-functional teams including product managers, developers, and strategic enterprise account managers, to ensure alignment between customer requirements and product capabilities
• Serve as the subject matter expert for delivering targeted audience-based messaging in a data-driven way. Facilitate inquiries into our audience capabilities, then interpret and explain the findings to stakeholders clearly and concisely–addressing any questions or concerns they may have

About You

• University degree in a quantitative field such as Statistics, Mathematics, Computer Science, or related field
• Strong analytical skills with the ability to translate complex data into actionable insights
• Relentless attention to detail to ensure data results are accurate and complete
• Proficiency in data analysis and manipulation using tools such as SQL and Python
• Experience with large-scale database technology such as Snowflake and common tools such as Git, Bitbucket, JupyterLab are required
• Experience with data visualization tools such as Tableau or similar is preferred
• Internal and external consulting or customer-facing experience with the ability to effectively communicate technical concepts to non-technical stakeholders
• Exemplary written and verbal communication skills coupled with unparalleled follow-up skills
• Customer-centric mindset with a strong commitment to delivering high-quality solutions and exceeding customer expectations
• Proactive and inquisitive learner who seeks out and capitalizes on opportunities for growth
• Previous experience in a similar role or familiarity with SaaS products and/or Enterprise services is a plus