Head Of Pcv Sales & Service, West Africa

Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.
Role Responsibilities

• Regionalizes the PCV growth initiative and develops/implements strategy to grow sales and Pump, Valve and Cyclone installation base across West Africa.
• Provides Order Intake (OI) forecasts as well as manages sales team in region to achieve overall sales goals for both Order Intake (OI) and Contribution Margin (CM).
• Establishes, monitors, and acts on sales KPIs. Must include but may not be limited to Order Intake, Competitor Displacement, and Cash Management.
• Provides staff with training, specialist advice, knowledge sharing and coaching to enable staff to meet set expectations and follows up on a regular basis to ensure technical/commercial delivery.
• Works with outside and inside sales team, as well as with regional and global product line managers to develop value propositions for complex proposals that help differentiate FLSmidth from our competitors.
• Works with leadership at Regional Service Centers to forecast client demand, manage/implement formal repair programs, and identify opportunities to drive more service work.
• Manages key indirect relationships with authorized distributors, sales agents, and channel partners. Responsible for driving 3rd party performance including rep addition, subtraction, and/or replacement.
• Approves proposals and order acknowledgements, and executes contracts, purchase orders and amendments pertaining to the execution and delivery of sales agreements, and projects based on delegated amount.
• Manages overall region sales expense budget and manage/approve monthly travel and other expenses.
• Supports account receivables collection for overdue and/or payments at risk.
• Manages sales team and fosters a collaborative environment to extract maximum sales potential through direct and adjacent FLS staff within the service and product business lines.
• Works with, collaborates and supports members of the Africa leadership team, Global Key Account Managers (GKAMs) and Regional and Global Product Line Managers.
• Engages with key client representatives in support of site sales engineers that act as client account managers.
• Monitors region for compliance with Miller Heiman sales methodology, CRM, and Account Plan objectives.
• Monitors, provides internal feedback, and supports improvement processes to improve customer satisfaction and service quality. Tracks warranty performance and supports organisations efforts to reduce warranty claims.
• Ensures adherence to FLSmidth’s policies e.g., including Safety, Compliance and Rules of Engagement.
• Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities.
  

What You Bring

• B.Sc. degree in Engineering discipline (e.g., Chemical, Metallurgical, Mechanical, Electrical, Industrial) preferred and 10+ years of industrial sales background, preferably in mining and minerals, or equivalent combination of education and experience.
• Understanding of pump & hydrocyclone mechanics, operating theory, and value drivers.
• Must be competent in account management, territory planning, negotiating T&Cs / Contracts and be able to organise sales strategies and possess exceptional presentation skills.
• Excellent people skills with the ability to effectively communicate with customers.
• Ability to read engineering/mechanical drawings, flowsheets and understand various processes.
• Knowledge of competitor’s equipment to help define value proposition for FLS offering.
• Must be a self-starter and problem-solver who keeps the customers’ best interests at heart.
• Communicates proactively & regularly with inside sales, product line engineering, and management teams.
• Employee will conduct visits to a variety of mining, mineral processing, metal, chemical, pulp/paper, power & oil/gas sites across West Africa.
• Travel will include planned and emergency sales calls throughout the assigned territory.
• Work time will be:
• FLS or Home office: 40%
• Customer visit travel: 60%
• Proficiency in English is required; French language skills are highly desirable given the West African operating environment.
  

What We Offer

• Competitive benefit package in line with regional standards
• Time to recharge through paid time off and parental leave
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities
• Financial support for continuing education
• Annual bonuses
• Employee Assistance Program
• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A global network of supportive colleagues and growth opportunities
  

As an equal opportunity employer, FLS embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. Preference will be given to candidates who are currently eligible to work in the region.
Please apply by clicking “apply” on this page. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
Candidates will be contacted by email.
No recruiters and unsolicited agency referrals please.
FLS is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries – for more information please visit FLSmidth.com/careers
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