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Global Mobility Specialist


Legal Services

IT & Telecoms GHS Confidential
4 weeks ago

Job Summary

At Deel, the global mobility function includes extensive opportunities and we need motivated team members to rise up to the challenge! The Mobility Specialist is responsible for supporting the Global Mobility Strategy & Business Development initiatives inside Deel to enable a myriad of matters related to mobility. The ideal candidate should have a proven track record of subject matter expertise on immigration-related topics and successful collaboration with stakeholders within their respective regions.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Key Responsibilities

  • Liaise with government officials as needed as well as maintain a forward-looking solutions mindset and approach

  • Manage vendor relationships

  • Responsible for building and updating the knowledge base for new countries and products as well as training the stakeholders

  • Mentoring junior members on processes, system and tools

  • Engage with main internal stakeholders Marketing, Sales, and Product to feedback and identify opportunities to improve client experience as well as alignment for the launch of new countries and products

  • Be the immigration expert in laws and compliance for local mobility requirements

  • Manage clients by driving the solution and guiding the stakeholders towards defined business outcomes as well as client satisfaction

  • Acting as an owner for cross team collaboration by driving actions as well as offering insights

  • Deal directly with clients on escalations, complex matters, and high-priority cases in a timely, positive, and proactive manner

  • Manage cases on a routine basis and ensure excellent at customer service

  • Enable customer centric immigration improvements

  • Coordinate cross-team strategic projects around compliance, enablement, relationship management

  • Lead build out of government relations program and premium/recognized sponsor applications/programs

  • Strategic account support for special projects and/or clients

  • Support team with expansion to new countries/services/opportunities as well as drive pilots in new markets

  • Drive special projects related to cross-team efforts

  • Partner closely with leadership to map, identify and implement key metrics as well and support the team with their revenue targets reporting supporting the success of the programs


  • 5+ years of experience working as paralegal and/or global mobility specialist focused on immigration managing high volumes of casework

  • Experience working in a Consultant/Specialist/Analyst role

  • Experience with serving clients directly

  • Experience with project management for mobility/immigration programsĀ 

  • Start-up experience and mindsetĀ 

  • Zero to one skillsĀ 

  • Full working knowledge of EMEA immigration in two or more locations

  • Ability to interpret, translate, and communicate complex immigration concepts, processes, and policies to various stakeholders

  • Ability to recognize the most important priority and find solutions under pressure

  • Excellent verbal and written English communication skills (fluency in any other language is a plus)

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