Job summary
The Ghana Operations Coordinator will serve as the organization’s primary on-the-ground presence in Accra, Ghana. This role is responsible for business recruitment and partnership development, event planning and logistics coordination, government and institutional liaison, client engagement, administrative task management, and communications support. The ideal candidate is a highly organized, self-directed professional who thrives in a fast-paced, entrepreneurial environment and is comfortable working across multiple time zones with U.S.- based leadership.
Job descriptions & requirements
Key Responsibilities:
Business Recruitment & Partnership Development
- Identify, research, and recruit Ghanaian businesses and professionals for participation in USVI–Africa bilateral programs, trade delegations, and investment opportunities.
- Conduct outreach to prospective partners in construction, energy, technology, healthcare, education, and finance sectors.
- Develop and maintain a pipeline of qualified business contacts and track engagement status.
- Coordinate introductory meetings and follow-up communications between Ghanaian stakeholders and U.S.-based leadership.
Event Planning & Logistics (Accra-Based)
- Plan, coordinate, and execute in-person events, networking receptions, delegation visits, and stakeholder briefings in Accra.
- Secure venues, manage vendor relationships, coordinate catering, AV, and event materials.
- Support advance logistics for visiting delegations from the USVI and the United States, including hotel, transport, and meeting arrangements.
- Provide on-site event management and serve as the primary local point of contact during events.
Government & Institutional Liaison
- Build and maintain relationships with relevant Ghanaian government ministries, agencies, and regulatory bodies (e.g., Ministry of Trade & Industry, GIPC, Ministry of Health, Ministry of Education, Ghana Education Service).
- Coordinate scheduling and logistics for government meetings and official engagements.
- Track regulatory requirements, permits, and institutional processes relevant to cross- border programs.
- Support preparation of briefing materials, talking points, and meeting agendas for government engagements.
Client Engagement & Relationship Management
- Serve as a professional and responsive point of contact for existing and prospective Ghanaian partners and clients.
- Manage ongoing communications to ensure timely follow-up, responsiveness, and relationship continuity.
- Prepare client-facing correspondence, summaries, and status updates.
- Represent the organization with professionalism and discretion in all external interactions.
Task Management & Follow-Through
- Maintain and manage task lists, action items, and project timelines across multiple concurrent workstreams.
- Track deliverables, deadlines, and outstanding items; proactively flag risks or delays.
- Prepare status reports and provide regular updates to U.S.-based leadership.
- Ensure consistent documentation of activities, decisions, and next steps.
Calendar, Email & Communications Support
- Manage scheduling across U.S. and Ghana time zones, coordinating calendars for meetings, calls, and events.
- Draft, send, and manage professional email correspondence on behalf of the organization.
- Handle inbound and outbound phone calls, take messages, and ensure timely follow-up.
- Maintain organized records of communications and key contacts.
Required Qualifications:
- Bachelor’s degree in Business Administration, International Relations, Communications, Public Administration, or a related field.
- Minimum of 3–5 years of professional experience in business development, event coordination, government relations, or executive/administrative support.
- Based in Accra, Ghana with the ability to attend in-person meetings and events throughout the Greater Accra Region.
- Excellent written and spoken English; proficiency in Twi or another Ghanaian language is a strong plus.
- Demonstrated ability to work independently, manage multiple priorities, and meet deadlines with minimal supervision.
- Strong interpersonal and relationship-building skills, with experience engaging government officials and corporate stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, and virtual meeting platforms (Zoom, Teams).
- Reliable internet access, personal laptop/computer, and a professional home office setup.
Preferred Qualifications:
- Experience working with international organizations, diaspora-led initiatives, or cross- border economic development programs.
- Familiarity with Ghanaian government procurement, regulatory, or institutional processes.
- Prior experience supporting U.S.-based organizations or working across U.S./West African time zones.
- Background in construction, real estate development, healthcare staffing, or education sector partnerships.
- Existing professional network within Ghanaian government ministries, trade agencies, or private-sector leadership.
- Experience with project management tools (e.g., Asana, Monday.com, Trello) and CRM platforms.
Work Environment & Schedule:
- Remote position based in Accra, Ghana with regular in-person duties (meetings, events, site visits).
- Must be available for regular calls and coordination during overlapping U.S. Eastern Time / Atlantic Standard Time and Ghana Mean Time business hours.
- Occasional evening or weekend availability may be required around events and delegation visits.
Compensation & Benefits:
- Competitive monthly retainer or salary, commensurate with experience and qualifications.
- Performance-based bonuses tied to recruitment targets, event execution, and partnership milestones.
- Reimbursement for pre-approved, work-related travel and event expenses.
- Opportunity for growth as the organization’s Ghana operations expand.
How to Apply:
Interested candidates should submit the following:
- A current CV/resume.
- A cover letter describing relevant experience and interest in the role.
- Two (2) professional references.
- A brief writing sample (e.g., professional email, client memo, or event summary).
Location: Accra, Ghana (Remote with in-person duties in Accra)
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