Enterprise Applications Engineer (CloudBlue)

As an SRE you will:

• Lead or participate in the design and development of complex software applications.
• Provide technical insights and recommendations to ensure that applications are scalable, maintainable, and aligned with the organization’s long-term goals.
• Investigate and resolve complex technical issues and system outages.
• Perform root cause analysis and implement preventive measures.
• Create and maintain comprehensive documentation of application architectures, configurations, and processes.
• Work closely with cross-functional teams, influencing decisions related to integrating other systems, data management, and overall system architecture.
• Normally receives no instructions on routine work or general instructions on new assignments.
• Acts in alignment with the GitLab communication framework.

What you’ll bring: 

• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• 0-2 years of experience in a system administration role, ideally with an enterprise SaaS software model.
• Hands-on entry-level administrator experience across a single platform such as Cloudblue, SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade, etc.
• Hyperscale Marketplace Integration Experience (Amazon Web Services, Google Cloud Platform).
• Ability to thrive in a fully remote organization.
• Be a self-starter, thrive in a fast-paced environment customer-centric, and have the interpersonal skills necessary to manage business and technology - relationships.
• Exceptional time management and prioritization skills, resilient under pressure.
• Exhibit strong security and confidentiality practices with systems that handle sensitive data.