Enterprise Applications Administrator (G&A)

As an SRE you will:

• Technical Delivery: Ability to administer and configure enterprise applications to support GitLab business processes while adhering to SOX compliant change management.
• Process Improvement: Accomplish improvements to processes that you support. Understanding the impacts of changes recommended and how to translate them into technical requirements. Document updated processes in the company handbook.
• Business Acumen: Understanding of core business processes of quote to cash, record to report, hire to retire and procure to pay. Motivation for continuous learning in these areas.
• Business Engagement: Engage with your team and stakeholders regarding their business strategy and objectives for automating and optimizing processes. Meet regularly with business partners to ensure that the applications are functioning as designed and supporting their needs.
• Compliance: Supports data, security, and legal governance processes and adherence of guidelines between internal business units and systems in order to ensure efficiency and compliance of technical delivery.
• Project Management: Run small sized projects that improve our ability to make better data focused insights or make the company more efficient.
• Craft code as required in Dev that meets our internal standards for style, maintainability, and best practices.
• Conduct Code Review within our Code Review Guidelines and ensure community contributions receive a swift response.
• Provides input on strategic decisions within the team, such as: new system features and functionality, process definition, system roadmap, annual planning, portfolio management, etc.
• Applies technical and functional knowledge to assist in projects that enable the team to meet their goals
• Works on problems in which analysis of situations or data requires an in-depth evaluation of various factors
• Solves problems of medium complexity that will have an impact to the business results of their team
• Works independently and leverages their manager for feedback on critical problems

What you’ll bring: 

• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Ability to use GitLab.
• 3-5 years of experience in a system administration role ideally with enterprise SaaS software model.
• Hands-on administrator experience across multiple platforms: SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade etc.
• Multiple industry certifications preferred
• Hands-on administrator experience: SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade etc
• Intermediate knowledge of Netsuite data objects, workflows, custom fields, custom forms
• Ability to troubleshoot and understand the integration landscape to and from our ERP
• Understanding of Netsuite SuiteScripting is a plus
• SOX experience, working with auditors to provide effective walkthroughs on our system processes
• Strong business process knowledge of finance/accounting processes is strongly preferred (procure to pay, record to report)
• Public company and SOX ITGC controls experience preferred.
• Ability to thrive in a fully remote organization.
• Be a self-starter, and thrive in a fast paced environment, customer centric and have the interpersonal skills necessary to manage business and technology - relationships.
• Exceptional time management and prioritization skills, resilient under pressure.
• Exhibit strong security and confidentiality practices with systems that handle sensitive data.