L
4 weeks ago
Job Summary
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
- Minimum Qualification: Degree
- Experience Level: Senior level
- Experience Length: 7 years
Job Description/Requirements
What You’ll Do:
- You’ll join an existing (and awesome!) team, who you’ll enable to grow and operate more effectively through planning, reporting, systems and processes.
- We understand there are many types of leaders in Engineering. You will lead and manage our Platform, and DevOps teams.
- You’ll drive the success of these teams, including creating tools and capabilities that allow for speed in deployment, while promoting a high level of success and reliability.
- Understand Loop’s strategic priorities and business questions where engineering guidance is needed. You’ll develop project plans to tackle key questions and provide direction and guidance based on your engineering knowledge, enabling Loop to hit short and long term goals.
- Oversee the adoption and utilization of our infrastructure tools. We’re currently using AWS, Docker, Terraform, Kubernetes, CircleCI, ArgoCD, Datadog, Pagerduty, Aurora, DynamoDB, Lambdas and we are a PHP/Node app dev shop.
- Manage our environments and infrastructure for reliability, performance, and scale.
- Collaborate closely with Loop’s product teams to reduce friction in the build, test, and deploy processes, and drive speed to market through platform, tooling and architecture changes.
- Work directly with external stakeholders and customers as it pertains to platform performance, security and compliance concerns and increase confidence during the sales process (minimal, only as required with enterprise merchants).
- Work closely with our budding data platform team to create the ability for Loop to better leverage data at scale both for leaning and growth of the business, but also as embedded augmentation to our products and services.
- Drive continuous improvement with our external stakeholders (leaders of our merchants) and internal stakeholders (Engineering, Product, Sales, etc.)
- Lead and manage for scale, elasticity, resilience, and security for the entire Loop organization.
- Initiate innovative efforts to mature our tools, systems, and processes to promote scalability.
- You can appreciate the balance between collaboration, consensus, and empathy, yet understand that sometimes there needs to be a bias for action based decision making that you must align yourself with.
- Elevate the culture at Loop by demonstrating behaviors that align with our core values.
Your Experience:
- You have 7+ years of experience in Engineering, Infrastructure, DevOps, or other engineering related roles.
- 5+ years of your career has involved leading teams and managing people in the Engineering space.
- If you’ve worked in e-commerce, that is a huge plus for us.
- You’ve worked at a startup company (or a few) and know what it means to make it through various stages of rapid growth.
- You’re a champion of Infrastructure and Platform Engineering, and can share some examples with us of how you’ve driven key business results by enabling engineering teams in your organization.\
- Experience with high scale transactional systems, and can speak on event-driven architecture, deep integration experience, and multi-tenant applications. You have clear examples of experience owning event architecture and serverless microservice architecture.
- You enjoy breaking down monolithic applications into microservices.
- Experience with AWS, Docker, Kubernetes, CircleCI, Aurora, DynamoDB, ArgoCD, Datadog, and Pagerduty.
- You’ll bring in expertise around High Availability and Disaster Recovery patterns, and can speak to how you’ve provided solutions around this.
- You have mastered Data Pipeline Management and have examples of how you’ve partnered with Data Teams to accomplish this.
- Experience with or leading teams who prioritize Security Management, understanding how to identify security threats and vulnerabilities within an organization, to keep systems reliable.
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