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2 months ago

Job Summary

We're looking for an experienced, dedicated and empathetic Deal Strategist to join our AMER Deal Desk team supporting our East sales region. Our AMER Deal Desk team is distributed across the U.S. and supports teams in the U.S., Canada, & South America, maintaining SLAs and supporting our AMER sales teams as GitLab's customer base continues to grow.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

What you’ll be doing:

  • Act as a trusted advisor & go-to resource on deal structure, quoting, and order form creation; advises on various contract options to drive deal closure
  • Support sales by being the primary point of contact for all questions related to deal structure, opportunity booking, subscription management and license delivery
  • Navigate complex deal cycles alongside sales by partnering with key internal stakeholders to fulfill all necessary deal requirements
  • Partner with cross-functional teams (Billing, Channel, Revenue) to support the Quote to Cash process
  • Responsible for reviewing SFDC opportunities to result in accurate booking metrics (Net ARR, ARR Basis, Amount, Recurring Amount) 
  • Collaborate with system teams to identify solutions for common QTC errors
  • Participate in sales region forecast calls, QBRs, & EoQ Daily Standups


What you’ll bring:

  • Proven experience in Deal Desk/Sales quoting functions
  • The ability to provide discounting and pricing guidance - with an understanding of SSP & profitability ranges
  • A strong understanding of revenue recognition in context of contract structures
  • A strong understanding of legal documents/terms impacting contract structuring
  • Strong sense of ethics and commitment to Transparency
  • Exceptional attention to detail 
  • Technical acumen, especially around CPQ tools
  • Experience with Zuora is a plus
  • A sense of humor and curiosity

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