G
2 months ago
Job Summary
We're looking for an experienced, dedicated and empathetic leader to manage and grow our AMER Deal Desk team. Our team is distributed across the U.S., maintaining SLAs and supporting our AMER sales teams as GitLab's customer base continues to grow.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 5 years
Job Description/Requirements
What you’ll be doing:
- Manage a remote team of ICs, creating a positive culture
- Work cross-functionally with various Gitlab teams such as Legal, Finance, Sales, and Alliances on a day-to-day basis
- Help manage the current deal desk processes while identifying potential areas for future enhancements
- Collaborate with system teams to identify, design & UAT solutions for QTC enhancements
- Support the AMER Sales team on a frequent basis to provide deal structure strategy and support throughout the quote to cash process
- Help manage the Deal Desk reconciliation program and partner with finance & compliance
- Participate in sales region forecast calls, QBRs, & EoQ Daily Standups
What you’ll bring:
- Proven experience managing teams in Deal Desk/Sales quoting functions
- Experience in leading Deal Desk teams through empathy
- Strong sense of ethics and commitment to Transparency
- Exceptional attention to detailÂ
- Experience in Contracts, Accounting, Billing and revenue recognition and ability to partner with Sales to advise in these areas
- Technical acumen, especially around CPQ tools - experience with Zuora is a plus
- A sense of humor and curiosity
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