P
1 month ago
Job Summary
Pumpkin is looking for animal lovers to join us on our mission to create a happier, healthier world for pets and their people.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
What You'll Do:
- Collaborate with CX to provide customer service, guidance, and education to Pumpkin policyholders through every step of the claims process.
- Review veterinary bills for accuracy and to determine whether coverage applies for claimed costs.
- Investigate claims to determine if coverage applies based on applicable insurance policies.
- Collaborate with other stakeholders in the organization to give technical knowledge and advice.
- Communicate with veterinary providers to obtain further information and records as needed.
What We're Looking For:
- 2+ years as a veterinary medical professional or veterinary technician or equivalent experience.
- Strong written and verbal communication skills.
- All-around team player who is a self-motivated, fast learner.
- Ability to work in a fast-paced startup environment.
- Able to interpret and analyze documents and insurance policies.
- Eligible to be licensed as a Property & Casualty adjuster.
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