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2 weeks ago

Job Summary

Pumpkin is looking for animal lovers to join us on our mission to create a happier, healthier world for pets and their people.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

What You'll Do:
  • Collaborate with CX to provide customer service, guidance, and education to Pumpkin policyholders through every step of the claims process.
  • Review veterinary bills for accuracy and to determine whether coverage applies for claimed costs.
  • Investigate claims to determine if coverage applies based on applicable insurance policies.
  • Collaborate with other stakeholders in the organization to give technical knowledge and advice.
  • Communicate with veterinary providers to obtain further information and records as needed.

What We're Looking For:
  • 2+ years as a veterinary medical professional or veterinary technician or equivalent experience.
  • Strong written and verbal communication skills.
  • All-around team player who is a self-motivated, fast learner.
  • Ability to work in a fast-paced startup environment.
  • Able to interpret and analyze documents and insurance policies.
  • Eligible to be licensed as a Property & Casualty adjuster.

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