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4 weeks ago

Job Summary

Eleven is looking for an ambitious and creative individual who is an excellent communicator and relationship builder and excited to join a fast-growing, fully remote company with a vibrant and people-first culture. Experience in content management and/or SEO is preferred.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities

  • Onboarding new clients and setting up their client area.
  • Overseeing content strategy for clients and liaising with our SEO team.
  • With Eleven editors, contributing to writer and editor recruitment.
  • Managing teams of writers and editors to produce content in line with client expectations, briefs, and other resources.
  • Producing article briefs for our writers based on the clients content objectives.
  • Ensuring deadlines and expectations are met.
  • Using your experience in digital content to bring new and innovative solutions to the client, as it relates to content, workflows, automation, and more.
  • Leading video calls with your team and clients.
  • Maintaining the highest standards of professionalism, friendliness, and supportiveness when interacting with clients.

Desired Skills, Experience and Qualifications

  • Impeccable communication skills.
  • Strong understanding of written content, especially blog, thought leadership, and SEO content.
  • Experience working in an agency or content environment as an Account Manager, Content Manager, SEO Strategist, etc.
  • Experience working closely with, managing, and speaking to clients on video calls or in-person,
  • Experience developing content strategy.
  • Excellent written and verbal communications and sales skills
  • High attention to detail and accuracy of work
  • Excellent problem-solving skills and intrinsic motivation
  • Willingness to respond positively to constructive feedback
  • Strong work ethic and a professional attitude
  • Ability to work independently and as part of a team
  • Comfortable using collaboration software (i.e., Google Workspace; Slack)

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