Eleven is looking for an ambitious and creative individual who is an excellent communicator and relationship builder and excited to join a fast-growing, fully remote company with a vibrant and people-first culture. Experience in content management and/or SEO is preferred.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 3 years
- Onboarding new clients and setting up their client area.
- Overseeing content strategy for clients and liaising with our SEO team.
- With Eleven editors, contributing to writer and editor recruitment.
- Managing teams of writers and editors to produce content in line with client expectations, briefs, and other resources.
- Producing article briefs for our writers based on the clients content objectives.
- Ensuring deadlines and expectations are met.
- Using your experience in digital content to bring new and innovative solutions to the client, as it relates to content, workflows, automation, and more.
- Leading video calls with your team and clients.
- Maintaining the highest standards of professionalism, friendliness, and supportiveness when interacting with clients.
Desired Skills, Experience and Qualifications
- Impeccable communication skills.
- Strong understanding of written content, especially blog, thought leadership, and SEO content.
- Experience working in an agency or content environment as an Account Manager, Content Manager, SEO Strategist, etc.
- Experience working closely with, managing, and speaking to clients on video calls or in-person,
- Experience developing content strategy.
- Excellent written and verbal communications and sales skills
- High attention to detail and accuracy of work
- Excellent problem-solving skills and intrinsic motivation
- Willingness to respond positively to constructive feedback
- Strong work ethic and a professional attitude
- Ability to work independently and as part of a team
- Comfortable using collaboration software (i.e., Google Workspace; Slack)
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