Solutions Engineer

What to expect: 

• Prioritize and resolve outstanding technical issues from a defined Account List. 
• Create innovative Solutions and Architectures to solve complex Customer Business use cases. 
• Develop a Technical Review cadence with Accounts to roadmap their future plans and nearterm Technical roadblocks. 
• Establish relationships within Customers independent of Account Executives. 
• Partner with Technical Marketing to deliver best in class Collateral to share with potential customers and growing existing customers to enable their expansion with Vultr. 
• Work with Product Management and Engineering to identify, define and triage feature requests. 
• Collaborate with Product Management and Engineering to deliver Voice of Customer to enable continued future customer success.

Our ideal candidate will have: 

• A collegial and collaborative approach working across Departments and Seniority levels within Vultr’s Customers and Vultr. 
• Subject Matter Expertise in Cloud IaaS including but not limited to Cloud Compute, Cloud GPU, and Bare Metal Servers. 
• Demonstrated experience with Compute Orchestration technologies including Kubernetes, Terraform, VMWare, Rancher, etc. 
• Proficiency with API created and driven Infrastructure, Infrastructure as Code. 
• Comprehend global internetworking and local networking infrastructure and concepts including OSI Model, Dynamic and Static IP Routing, BGP, VLANs/VXLANs, Peering, Network as a Service Providers.