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Solutions Architect



IT & Telecoms GHS Confidential
3 weeks ago

Job Summary

Timescale is hiring a Solutions Architect for our growing go to market team! The right candidate will be responsible for providing pre-sales expertise to our sales team that includes but is not limited to, ensuring the technical win, deep technical assistance and strategy, along with high-level architecture and planning for growth and scale and interacting with customers on a day-to-day basis.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description/Requirements

What You Will Do

  • Be an integral part of our go to market motion from pre-sales to adoption
  • Be a strategic partner for our customers, helping them plan, execute, and succeed with their initial and ongoing usage and growth with Timescaledb.
  • Manage technical customer relationships, working closely with Sales / Customer Success, Technical Support, and Product Management to drive engagement.
  • Develop and maintain close relationships with our customers to help them be successful today and help them discover more and different opportunities for Timescaledb in their business in the future.
  • Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture. 

What You Need

  • Bachelor’s degree in computer science, information systems, or equivalent experience.
  • Relational DB experience at scale: administration, data modeling, query optimization
  • Experience in a technical pre-sales role required
  • Experience as a technical support professional, Technical Account Manager, Solutions Architect, Consultant, or similar role with external customers preferred
  • Strong aptitude for understanding and learning new software products.
  • Strong communication skills and the ability to express complex technical concepts to a varied audience.
  • A thorough and holistic approach to data platforms, data analysis, and infrastructure.

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