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Senior Project Manager, Advisory Services

Lighthouse

Product & Project Management

IT & Telecoms GHS Confidential
2 months ago

Job Summary

The Project Manager position will provide support to the Advisory team members in various areas in relation to projects involving Information Governance such as Technology Adoption and Maturity, Workshops and Assessments, Legacy Data Remediation, Custom Applications & Integrations, Office 365, Information Governance, Data Migration, Automations and other related Information Governance offerings. As the primary point of contact, this role is responsible for overall management of assigned project schedules and deadlines, internal support needs, and helping ensure high quality and customer satisfaction. Ultimately, this role will be expected to ensure the continued best quality experience possible for Information Governance' clients.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 7 years

Job Description/Requirements

What you’ll be doing:

  • Work closely with Lighthouse and Client teams to service project needs.
  • Assure quality, accuracy and timeliness of all aspects of Client projects.
  • Communicate expectations for project scope and deadlines to internal and external stakeholders.
  • Gain an understanding of Legal, Risk, Compliance and other tools used to support the industry.
  • Financial analysis on project margin and project invoicing
  • Support typical business hours with some regional exceptions as appropriate.
  • Help with resource planning and alignment.
  • Ensure all team members are on track with weekly/monthly time entry deadlines.
  • Track assigned project time budgets; initiate and support resolution if required.
  • Manage subcontractor relationships as appropriate.
  • Own rhythmic metrics and reporting for leadership needs.
  • Review monthly client billing and invoices for projects as assigned.
  • Various other tasks as determined by Advisory department leadership. 
  • Though this position has no direct reports, it’s worth noting that Advisory project resources work ultimately at the direction of the Project Manager for assigned projects.


 

Bring your passion and together we will shine.  It would also be great if you have the following:

  • 7 + years of project coordination/management experience   
  • Bachelor’s degree preferred (Masters or JD a plus)
  • PMP or similar certification is a plus.
  • 1+ years of previous experience in eDiscovery, information technology, or law firm litigation support preferred.
  • General understanding of computers and proficiency with Microsoft Office suite.
  • Strong project coordination/management skills including the ability to interpret a variety of instructions provided in written or oral form is preferred. Ability to work successfully in a team environment as well as independently.
  • Ability to analyze project requirements, to effectively create and maintain project schedules which includes being able to define and understand project activities, sequences of events, dependencies, work effort, etc. 
  • Excellent time management skills and ability to learn and process new information and get things done effectively in a fast-paced, ever-changing environment.
  • Effective written and oral communication skills including having the ability to deal with difficult situations and manage conflicts to successful resolutions.
  • Outstanding organizational skills and the ability to multitask.
  • Ability to foster positive and professional relationships at all levels internally and externally.


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