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Senior Product Manager (Infrastructure)
Phaidra
Product & Project Management
IT & Telecoms
GHS
Confidential
1 month ago
Job Summary
As an Infrastructure Product Manager at Phaidra, you are helping envision, develop, and deliver state-of-the-art enterprise infrastructure tools and services to our internal Engineering teams. The Infrastructure Team at Phaidra handles our cloud infrastructure, build and deploy systems (CI/CD), platform observability, and site reliability engineering. Phaidra’s platform consists of various services that handle system connectivity, data ingestion, data cleaning and normalization, as well as a host of AI specific functions such as: generating intelligent operations, safety, observability, performance monitoring, explainability, and agent change management.
- Minimum Qualification: Degree
- Experience Level: Senior level
- Experience Length: 5 years
Job Description/Requirements
Responsibilities
- Develop and articulate a strategy and vision for Phaidra’s Infrastructure Engineering Team that aligns with the company’s goals and objectives.
- Define functional requirements, develop detailed product specifications and associated project work plans for features and key enhancement requests.
- Own the roadmap, functional requirements, and develop a timeline for the various aspects of Phaidra’s Infrastructure Team.
- Collaborate with internal teams to gather requirements and feedback to ensure alignment between the various teams and business units.
- Identify and/or implement metrics that can be used to track and measure effectiveness.
- Assist the Infrastructure Team with work prioritization and risk management to ensure timely delivery of features.
- Stay informed about the latest state of the industries in which Phaidra operates as well as AI research, products, and techniques that intersect with Phaidra’s business interests.
- Be deeply empathetic to customer needs - working to identify, define, and represent their goals and problems - and rally partners to tackle them.
- Think analytically and make decisions and forecast impact through data. Test and learn via analytics, user research, prototyping, surveys, user testing, customer interviews, and rapid experimentation.
- Gather direct feedback from customers and expertly communicate that to the Leadership, Product, and Engineering Teams.
Key Qualifications
- 5+ years of technical product management experience.
- Have shipped refined complex, technical products.
- Prior experience in Infrastructure and DevOps.
- Experience pulling insights from quantitative and qualitative data to articulate customer challenges.
- Strong technical understanding, ability to establish credibility with engineers.
- Bias-to-action and hands-on experience delivering business results. You’re not afraid to get your hands dirty.
- Ability to drive teams of diverse backgrounds to ship features on aggressive timeline
- Excellent communicator, written and verbal, and enjoys a fast paced work environment.
- 3+ years experience with Agile and scrum workflows and processes.
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