Senior Deal Desk Manager

Responsibilities:

• Partner in a trusted advisor capacity to field sales and other internal partners.

• Provide thought leadership to develop innovative deal structures, handle risk within the contractual terms and structure and educate the sales team on optimal deal configuration and bundles.

• Develop best practices for pricing and commercial terms, based on the improved use of data and market knowledge to support decision making.

• Collaborate with Sales Leadership to effectively coordinate and lead month and quarter end deal closure.

• Serve as a subject matter expert on non-standard deal requests, special pricing, operations, approval policies, commercial terms, and troubleshooting of deal issues and sales escalations across our executive leadership team. 

• Operate within established SLAs, ensuring timely delivery of compliant and commercially sound offers with field sales.

• Ensure compliance with internal controls

• Independently scope and implement project work with minimum oversight to optimize existing processes and work with stakeholders to develop, test, and deploy new features, enhancements, and updates.

• Partner with Sales leaders and Sales Operations team on GTM strategy and new commercial models to drive maximum revenue capture

Some Key Qualifications:

• Have 4+ years of experience in a Deal Desk or GTM Operations function with a global sales team

• Superior analytical background within strong problem solving skills

• Prior use of a CPQ solutions

• Thorough understanding of standard business practices related to GTM Operations processes and systems.

• Positive team player and effective communicator with all levels of management and cross-functional organizations

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