Product UX Writer

Responsibilities:

• Content Creation: Develop and maintain clear, concise, and compelling UX copy for interactive interfaces, including buttons, tooltips, error messages, and many other UI elements.
  
  
• Collaboration: Collaborate with product managers, strategists, marketing teams, engineers, and researchers to ensure all content meets both business objectives and users' needs.
  
  
• Research: Participate in user research and usability testing to understand user behaviors and needs, integrating insights into content strategies for the product team.
  
  
• Content Strategy: Define a content strategy that aligns with the organization's goals, focusing on optimizing user engagement and facilitating ease of use.
  
  
• Style Guides: Create and maintain a UX writing style guide in line with the organization’s brand voice, ensuring consistency across all platforms and touchpoints.
  
  
• Editing and Proofreading: Ensure all UX content is free of errors, is user-friendly, and aligns with UX copy best practices where applicable.
  
  
• Feedback Integration: Regularly update and refine content based on analytics and user feedback to improve functionality and user satisfaction.

Qualifications & Experience:

• Experience: 3+ years as a UX writer, content strategist, or similar role in a tech or nonprofit environment, accompanied by a portfolio showcasing a range of UX writing. Experience with SaaS platforms is highly advantageous.
  
  
• Educational Background: Bachelor's degree in English, UX Design, Journalism, Communications, Human-Computer Interaction, or a related field.
  
  
• User-Centered UX Writing: Strong understanding of UX principles, user-centered design processes, interactions, and accessibility standards.
  
  
• Strong Writing Skills: A keen eye for grammar and a deep respect for content style, voice, and tone. Passion for solving complicated problems and making things simple.
  
  
• Teamwork: Experience working with designers, engineers, and product managers.
  
  
• Analytical Skills: Ability to use data from usability tests and user feedback to guide content decisions and improve user experiences.
  
  
• Curiosity: Eager to learn the product area inside and out and demonstrate how content recommendations fit with the product.
  
  
• Remote Environment: Comfortable working in a fast-paced, remote environment.
  
  
• Communication Skills: Excellent writing, editing, and proofreading skills with an ability to create persuasive and clear content suited for diverse audiences.