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Inside Sales Representative

Ziff Davis


IT & Telecoms GHS Confidential
1 month ago

Job Summary

As an Inside Sales Representative, you will be in a team selling model, responsible for driving maintenance, subscription and cloud renewals within the client’s customers and partners. If you THRIVE in an inside sales environment this is the role for you. This is a sales model that requires collaboration between internal resources, partner resources and customer contacts to drive strategic sales initiatives and maintenance renewals, subscription and renewals. This takes a lot of organization and a proactive approach to forecast management.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

What You’ll Do: 

  • Manage all leads and renewals in assigned geography throughout the complete sales cycle. (Outreach, quote, close)
  • This role requires some channel and partner awareness as leads will be forwarded and worked with partners in different countries across the assigned geography
  • Use Salesforce.com to document all customer/partner opportunities and activity
  • Build customer/partner relationships with end-users/channel sales through outbound phone calls and email
  • Determine customer/partner requirements and upsell renewal with new subscription products and/or hardware
  • Team selling environment, participate in weekly and quarterly account planning sessions with the Director of Sales.
  • Evangelize strategic initiatives and drive use of consumption model
  • Training and marketing is a key part of sales so some experience with events planning is Beneficial Inside Sales Representative.
  • Host Technical demo for leads.



  • 3 -5 years sales related experience in a quota bearing sales, inside sales, renewal sales or sales support with a strong track record of success.
  • Excellent written and verbal communication skills with the ability to build professional rapport quickly by phone or email
  • Highly proficient computer skills including internet, SFDC, email, MS Word, Excel, PowerPoint Desired skills & competencies:
  • A Bachelor’s Degree or, have completed 2 years in college or a 2-year degree technical /vocational course
  • Salesforce experience
  • Prior Sales experience, including territory management and accurate forecasting
  • Excellent organization and time management skills
  • Strong interest in a sales career
  • Team player capable of working in a collaborative environment

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