G
Enterprise Applications Administrator (Salesforce Release Engineer)
GitLab
Sales
IT & Telecoms
GHS
Confidential
2 months ago
Job Summary
The Enterprise Applications Administration job family is responsible for the implementation and operational ownership of all Enterprise Applications across GitLab. In this role, you will be part of the Enterprise Applications Salesforce Release Management team, reporting directly to the Senior Manager of Sales Systems. Your primary responsibility will be to maintain the compliance-readiness of our Salesforce systems by ensuring that only approved changes are made in our production environments. This is critical to our compliance efforts and provides a springboard for broader knowledge and responsibility in a Salesforce environment.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 2 years
Job Description/Requirements
As an SRE you will:
- Technical Delivery: Ability to administer and configure enterprise applications to support GitLab business processes while adhering to SOX-compliant change management.
- Process Improvement: Accomplish improvements to processes that you support. Understanding the impacts of changes recommended and how to translate them into technical requirements. Document updated processes in the company handbook.
- Business Acumen: Understanding of core business processes of quote to cash, record to report, hire to retire, and procure to pay. Motivation for continuous learning in these areas.
- Business Engagement: Engage with your team and stakeholders regarding their business strategy and objectives for automating and optimizing processes. Meet regularly with business partners to ensure that the applications are functioning as designed and supporting their needs.
- Compliance: Supports data, security, and legal governance processes and adherence of guidelines between internal business units and systems to ensure efficient and compliance of technical delivery.
- Project Management: Run small-sized projects that improve our ability to make better data-focused insights or make the company more efficient.
- Solve technical problems of moderate scope and complexity.
- Craft code as required in Dev that meets our internal standards for style, maintainability, and best practices.
- Conduct Code Review within our Code Review Guidelines and ensure community contributions receive a swift response.
What you’ll bring:
- Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
- Ability to use GitLab.
- 2-3 years of experience in a systems administrator role.
- Experience with 3rd Party Tools & App Exchange packages installation & maintenance
- Hands-on administrator experience: SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade etc
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