Phone interviews are now a common first step in the hiring process, particularly as employers seek to quickly screen candidates before shortlisting them for further consideration. While they may feel informal, a phone interview is a real interview — and often your gateway to an in-person or video interview. So you need to take it seriously. To ace a phone interview, prepare thoroughly, choose a quiet location with good reception, and eliminate distractions so you can stay confident and focused. If you want support in improving your interview skills, consider Jobberman’s Soft Skills Training. It’s free and recognised by employers.
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1. Prepare Just Like You Would for an In-Person Interview
Even though the interviewer can’t see you, your preparedness will show in your tone and responses. Research the company and review the job description. Have your CV, notes, and the company website open in front of you and practice answering common interview questions aloud. Also, open any necessary materials before the call. Avoid typing while speaking — it can be heard and may seem unprofessional.
2. Choose a Quiet Space with a Strong Phone Signal
How can you make sure your environment doesn’t ruin the phone interview? To prevent background noise and technical issues from distracting the interviewer, take the call from a quiet, controlled environment with reliable cell service or a clear landline. Ambient noise, especially from public places, reflects poorly on your professionalism. If using a cell phone, test the area beforehand to confirm excellent, unbroken service. Dropped calls signal a lack of seriousness or poor planning. Never take the call at a coffee shop, restaurant, or busy public space where noise is uncontrollable.
3. Remove All Distractions Before the Call
What kind of distractions should you eliminate during your phone interview? You must eliminate any distraction that could compete for your attention or be heard by the interviewer, ensuring your focus remains entirely on the conversation. Distractions make it difficult to listen effectively and respond thoughtfully. Turn off your computer’s speakers, mute all notifications, and set your other phone to silent mode. Your only focus should be on actively listening to what the interviewer is saying and formulating clear, concise responses.
After the Interview: Send a Thank-You Email
A short message goes a long way in showing professionalism:
“Thank you for speaking with me today. I enjoyed discussing the role and I am excited about the opportunity to contribute to the team.”
FAQs
Do I need to dress up for a phone interview?
Not really, however, dressing professionally can improve your confidence and tone, even if you’re not on camera.
Should I stand or sit during the interview?
Standing helps you sound more energetic. Sitting enables you to stay calm. Choose whichever keeps your voice steady and confident.
What if I didn’t hear a question clearly?
Politely ask for clarification. It shows professionalism:
“Could you please repeat that? I want to ensure I respond correctly.”
