Office Buzz: When Complaining Becomes Contagious 

Offices thrive when people work toward shared goals, not shared grievances. Problem-solving bonds colleagues more deeply than pity sessions ever could.

office buzz

In the bustling halls of a banking firm in Accra, Baaba had built a reputation, not for her spreadsheets or presentations, but for her constant venting. Every morning, she would gather her colleagues, Gifty and Oboubia, to share her latest frustrations. From strict deadlines to office policies and even the broken coffee machine, Baaba always had a story to tell.

At first, her colleagues listened sympathetically. But over time, they began to notice something: these conversations rarely left them better than they came. Instead, they walked away feeling heavier, more drained, and less motivated to tackle their own tasks. Without realizing it, Baaba had pulled them into co-rumination, the cycle of endlessly discussing problems without ever finding a solution.

The Turning Point

One morning, after another round of complaints, Gifty decided to try something different. Instead of nodding along, she asked, “Baaba, what can we actually do about this?”

The room went quiet. It was a simple question, but it shifted the energy. For the first time, the conversation wasn’t about the problem; it was about possibilities. Together, they brainstormed ways to manage deadlines more effectively, how to raise issues with management in a polite manner, and how to support each other when workloads felt overwhelming.

That slight shift marked the beginning of change.

Mindset Matters More Than the Problem
Complaining amplifies negativity, but solution-seeking opens doors. The same challenge feels different when you approach it with “how can we fix this?” instead of “why me?”

Be the One to Change the Narrative
It only took Gifty’s gentle nudge to steer the group from complaints to solutions. In every team, someone has to be bold enough to stop the cycle and redirect energy. That person could be you.

Energy Is Contagious: Spread the Right Kind
Every conversation leaves an imprint. When you spread negativity, morale tends to dip. When you spread optimism and ideas, productivity and positivity grow.

a team of workers bonding together

Support Doesn’t Mean Endlessly Agreeing

True support isn’t just listening to someone vent; it’s helping them find a way forward. Encouragement plus action creates real impact.

Solutions Build Teams, Complaints Break Them
Offices thrive when people work toward shared goals, not shared grievances. Problem-solving bonds colleagues more deeply than pity sessions ever could.

Morale of the Story

The air in an office can either feel heavy or light, draining or uplifting, and much of it depends on the conversations we allow to dominate. The better way forward is simple: stay positive, focus on solutions, and be the one who changes the narrative.

Like Gifty showed Baaba, sometimes all it takes is a slight shift in perspective to spark a significant change in workplace culture.

Office Buzz takeaway: Problems will always exist, but progress only comes when we trade endless complaints for constructive solutions.

This is the Office Buzz! Work, Culture and everything in between. 

Remember to share this with that colleague who needs to read this.

WRITTEN BY
Genevieve Amponsah
Jobberman Ghana
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