Waiters / waitresses

A Reputable Hotel

Job Summary

A Reputable Hotel in Accra are is looking for a skilled and friendly waiter/waitress to join their team.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Take accurate food and drinks orders
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Provide excellent customer service to guests



Qualifications and Requirements:

  • 2 years of experience as a waiter or waitress
  • A minimum of a high school diploma
  • Experience with developing constructive working and interpersonal relationships with colleagues and customers
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Active listening
  • Good physical condition
  • Customer-centric

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