Waiter

A Reputable Company

Job Summary

Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities:

  • Provide the perfect service experience for every Guest
  • Ensure the Guest feels important and welcome in the restaurant
  • Ensure hot food is hot and cold food is cold
  • Adhere to timing standards for products and services
  • Look for ways to consolidate service and increase table turn
  • Present menu, answer questions and make suggestions regarding food and beverage
  • Serve the Guest in an accommodating manner
  • Must know all food liquor, beer, wine and retail offered
  • Apply a positive suggestive sales approach to guide Guests
  • Pre-bus tables; maintain table cleanliness, bus tables
  • Looks for ways to avoid waste and limit costs
  • Assist in keeping the restaurant clean and safe
  • Provide responsible service of alcoholic beverages
  • Deliver food and beverages to any table as needed
  • Must follow all cash handling policies and procedures
  • Report to property on time and in proper uniform

 

 

Prerequisites:

  • Must have clear written and verbal communication skills
  • Must have the physical abilities to carry out the functions of the job description
  • Must be able to responsibly handle cash transactions
  • Must be able to consolidate and coordinate needs for all tables within their station
  • Must be able to carry food and beverages
  • Must be able to work in a team environment
  • Must be honest, pleasant, and have detailed knowledge of, and comply with, all food & beverage policies, procedures, and standards.
  • Able to work in a fast-paced environment with speed and quality.
  • Great personal hygiene and grooming standards.
  • Flexible working hours.
  • Ability to work with little or no supervision while meeting high-performance standards.
  • Professional and polite.

Education:

  • High school education or diploma in hospitality is required.
  • Basic computer skills and familiar with Microsoft word/Excel.
  • Must have all certifications and licenses as required by the local Health Department.

Experience:

  • One to three years of minimum previous experience is required in a Three to Five Star hotel.
  • Previous guest service experience.
  • Experience as a food server within a restaurant, hotel, or conference center operation
  • Any related customer service/oriented experience will be considered

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