New
2 weeks ago

Job Summary

You will be responsible for the resolution of technical issues.

  • Minimum Qualification:HND
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • Provide high quality communication, technical support, training material and warranty claim processing for the related products.
  • Communicate service and other relevant activities to the Site Shift Supervisor through daily service reports or appropriate medium i.e, e-mail and telephone communications
  • Provide on-site technical support in the form of troubleshooting
  • Provide parts information to the Maintenance Planner and Site Shift
  • Foreman for repairs and to customers as needed
  • Provide warranty support as required, assisting in the determination of failures, and possible causes.
  • Provide training on equipment operation and maintenance procedures for the startup of new equipment
  • Monitor equipment that is in use with customers, provide audits of equipment for future repairs and keep in reliable state at all times
  • Help develop solutions to local problems
  • Ensuring the proper handling of all testing and repairs tools



Requirements:

  • At least two to three (2-3) years relevant post-qualification experience in Field Service
  • Should have experience with the production plant pipe.

Personality Requirements:

  • The preferred candidates must possess a strong mechanical aptitude and good work ethic
  • Must be able to work with little or no supervision
  • Must be courteous and professional in all communications.


Salary: GHc1,200

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