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Technical Program Manager

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Engineering & Technology

IT & Telecoms GHS Confidential
1 month ago

Job Summary

We’re looking for a Technical Program Manager for Administration, Automation and Security of our community management platforms such as Discord, Telegram etc.. Responsible for developing and implementing automation and security strategies for our Discord community.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

What you’ll be doing

  • Lead initiatives focused on Administration, Automation and Security of our community management platforms such as Discord, Telegram etc
  • Oversee the strategy and execution of bots/applications that facilitate automation for user onboarding and spam moderation, etc.
  • Utilize insights from installed bots/applications to iteratively tweak existing solutions
  • Develop comprehensive functional specifications, evaluation criteria, and release plans for bots/applications
  • Enforce community rules of engagement, proactively moderating discussions to cultivate a positive and productive environment.
  • Work in tandem with cross-functional teams such as Product, Engineering, Design, Marketing, and Legal.
  • Contribute to community development programs, from initial planning through execution.

 

What we look for in you

  • Minimum 3 years of experience in developer and creator ecosystems in a technical role
  • Experience in administering community applications such as Discord, Telegram, etc.
  • Experience with managing complex, cross-functional programs
  • Working knowledge of community applications such as Discord, Telegram, etc.
  • Excellent problem-solving and analytical skills
  • Working knowledge of programming languages such as Python
  • Strong communication and collaboration skills

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