Technical Director

Job Summary

You would lead a team of high-performing professionals to be efficient, productive, and effective in delivering technical services. You have extensive experience in the Low Middle Income Country health sector having risen to an executive position. One with a mix of public health, quality of care and proficiency in policies/procedures in health NGOs

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 6 years

Job Description/Requirements

Key Responsibilities:

Technical Leadership

  • Provide technical leadership and coordination of all the institute’s programmes/projects and ensure quality control of all services provided to clients, partners and stakeholders.
  • Allocate, coordinate, review and supervise the work of Improvement, Clinical, Technical Advisors and faculty to ensure quality delivery of technical services.
  • Lead engagements with new clients to define project design, parameters and human resource requirements, for timely effective programme execution.
  • Track and evaluate the quality, timeliness and effectiveness of services to partners, clients and stakeholders.
  • As and when required, provide expert level improvement science and M&E support to partners and clients

Business Development

  • Support the Executive Director by providing timely systematic support in new business exploration, proposal development, negotiation and contracting.
  • Support the Executive Director track all new business processes, measurement, standard work documentation and prioritization and lead programme start-up/resourcing

Human Resource and Operations

  • Manage the human resourcing of current projects including troubleshooting difficult situations to ensure an effective quality control process and improvement of services
  • Lead recruitment, supervise all technical staff and faculty and manage their performance
  • Support institutional operations management and partner reporting compliance and lead organizational development,
  • Perform other duties as required by the Executive Director




  • At least an advanced degree in Science, Medicine, Public Health or Social Science related field
  • Certified and practising Improvement Advisor and/or Health Administration and Management of not less than six years


  • Project Management certification or post-graduate qualification in management or a related area



  • Practical knowledge of the principles and foundations of healthcare quality management in Low and Middle Income Country (LMIC) settings
  • Knowledge and practical experience in QI science, Health facility accreditation and patient safety 


  • Health/healthcare consulting experience in Africa in not less than two countries and working knowledge in health systems strengthening and Quality of Care (QoC) in LMIC settings

Skills & Abilities


  • Excellent project management skills
  • Creative, self-starter with proven analytical skills and ability to meet deadlines. Must be flexible and demonstrate adaptability to new situations
  • Proficiency in QI Charts, PowerPoint, Word, Excel, Outlook and other training and communication platforms like Zoom, Microsoft Teams, WebEx etc
  • Demonstrated ability to lead development and implementation of multiple initiatives designed to achieve common goals
  • Ability to collaborate in a team environment, and work with people and organizations of diverse backgrounds, experiences and cultures
  • Research and analysis skills necessary to prepare own work and evaluate the research/technical writings of others.
  • A high degree of professionalism, commitment, initiative and flexibility
  • Demonstrated awareness and value of cultural competence



  • Be committed to equity, ensuring that people’s human rights are respected regardless of their age, gender, disability, race, religion or others.

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