Spa Therapist (local Hire)

Application Deadline: 31 October 2025

Department: Spa & Recreation

Location: Ghana - Accra

Description
The incumbent in this position is responsible for delivering a variety of spa services in a safe and comfortable manner. Maintaining equipment and inventory of products. Acknowledging and responding to relevant customer queries, needs and expectations.
Key Responsibilities

• To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. This means tailoring treatments where needed in accordance with Resense training.
• To ‘connect’ and communicate with guests. Get to know and understand the guest and record preferences and information as required.
• To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time.
• Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies.
• Following scheduled roster and daily appointment schedule.
• Manage levels of professional stock and supplies.
• Reference and abide by the spa’s standard operating procedures & policies.
• Responsible for achieving sales targets as set by the Spa Director/Head Therapist.
• Assist with demonstrations/ events as required.
• Must adhere to training as set down by the Spa Director and Head Therapist.
• To use the correct quantities of products as specified by the manufacturer and not exceed that amount.
• To maintain a high standard of appearance and personal hygiene as per Resense policy.
• To always be punctual and prepared in advance of treatments.
• Ensure that daily sales figures are accurately recorded.
• To be adaptable and accountable for all actions.
• To cover reception as and when required.
• To Show courtesy to guests and other members of staff at all times.
  

Skills, Knowledge & Expertise

• Massage and Beauty Therapy Certificate.
• Aromatherapy Certificate.
• Experience with Advanced Cosmetology (an advantage)
• First Aid and CPR Certificate. (an advantage)
• Knowledge of Natural Therapies.
• Previous spa therapy experience in an international standard spa.
• Articulate communication skills with adequate level of written English.
• Willing to work shift hours including evenings and weekends.
• Training in anatomy and physiology (an advantage).
• Experience in Aromatherapy massage, Swedish massage, Sports massage, Reflexology, Thai Massage, Lymphatic massage, Sports massage, Facials.
• Knowledge in Equipment operations.

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