Social Media Manager
Job Summary
To implement multi-channel social media campaigns for two key brands. As a social media manager, you will be primarily focused on and will be expected to design and post campaigns in order to build affinity with audiences, therefore aiding in the growth of both Jams Juice and M6. You need to understand all the social media processes and work independently and creatively to help deliver solutions to boost revenue.
- Minimum Qualification: Diploma
- Experience Level: Senior level
- Experience Length: 2 years
Job Description/Requirements
Responsibilities:
Revenue Coordination:
- Supply accurate monthly reporting of social media stats.
- Pass on strong and serious leads generated via social media to the MD
- Provide general administration, research, and coordination support to the MD allowing them to maximize social media revenue opportunities
Customer Service:
- Build strong relationships with audience members, by adhering to requests and questions on products from either M6 Group or Jams juice
- Provide customers with the most effective communication and follow up service on behalf of the company
- You use the most appropriate method of communication for a particular situation
- You aim to provide the best possible customer solution or service
Objectives & Behaviours:
- Complete required planning, presentation, implementation, reporting, and tracking tasks on time to a high standard
- Where possible use research tools to put together sales arguments and presentation to help attract new business
- Attend weekly meeting with the MD
- Learn to manage time efficiently and prioritize focus on tasks with a high level of accuracy
- Provide exceptional service both internally and externally
- Have a thorough understanding of both Jams Juice and M6 Group
Self Effectiveness:
- You take ownership for addressing issues that impact achieving objectives
- You are resourceful in planning and can organise and prioritise work
- You develop knowledge of data, trends and relevant information to assist with sales process
- You have high attention to detail and strong numeracy skills
- You are reliable and consistent in achieving objectives
- You are able to work to tight deadlines
Qualifications and Requirements:
- University degree or diploma
- Minimum 12months experience in a relevant social media job
- Proficiency in photoshop and illustrator
- Experience in photography and videography (preferred)
Hours & Benefits:
Working hours:
Monday-Friday 9am-5pm
Probationary Period:
6 months
Benefits & Extras:
- Free lunch time meals
- Potential for free accommodation based on experience level
Salary:
GHS2000 per month. There will be a salary review based on the outcome of the 6-month probationary meeting.