Job Summary

We are looking to hire a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations.

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

  • The shop assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds.
  • You should also be able to identify customers needs and recommend suitable shop items that best satisfy their needs.
  • To be successful as a shop assistant, you should be well-organized and adept at using pricing and labelling equipment. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Responsibilities

  • Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
  • Addressing and resolving customers complaints in a professional manner.
  • Processing customer payments using the shop's Point of Sale (POS) system.
  • Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
  • Assisting customers in locating desired shop items.
  • Informing customers of shop promotions to encourage purchases.


Qualification and Experience

  • A minimum of an SHS/Diploma/Degree
  • At least1 or more years of experience


Requirements

  • Proven retail sales experience.
  • The ability to stand for extended periods.
  • The ability to use labelling and pricing equipment.
  • The ability to work in a fast-paced environment.
  • Strong organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Detail-oriented.

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