Assessment
Why is there a skills assessment?
The employer wants to assess each candidate equally and fairly, and give you the opportunity to show your abilities.
How long is the assessment?
Normally between 25 - 45 mins depending on the skill being assessed.
Can I retake the assessment?
No, you can't re-take an assessment
Make sure you are ready and can focus 100% with no distractions.

Job Summary

Primarily oversee daily operations, making sure production cycles are met and confer with customers to obtain descriptions of vehicle problems and to discuss work to be performed

  • Minimum Qualification: HND
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description/Requirements

Responsibilities:

  • Confer with customers to obtain descriptions of vehicle problems and to discuss work to be performed.
  • Estimate costs and time required for repair or maintenance of the vehicle.
  • Plan, organize and coordinate the day-to-day running of the garage, e.g. by writing work orders and by arranging for garage staff to perform necessary maintenance and repair work on vehicles.
  • Repair, maintain and service vehicles and their mechanical and electronic components.
  • Ensure that necessary spare parts, materials and equipment are available or obtainable at short notice.
  • Check the activities in the garage, inspect completed work for compliance with safety and other statutory regulations, and make sure defects are repaired or adjusted.
  • Maintain records of repair and service work, and make reports to detect recurrent faults.
  • Make sure the vehicle is returned to the owner in a clean and decent state.
  • Provide information for staff about latest developments, technical specifications of new cars, garage merchandise, etc.



Qualifications:

  • Btech Automotive Engineering
  • 5 - 10 years of work experience


Other Requirements / Expected Skills 

  • Greet customers and interact with them to understand their vehicular problems.
  • Drive the vehicle with the technician and the customer to gain firsthand knowledge of the vehicular problems.
  • Prepare the cost estimates including the services and repair costs and the cost of spare parts, if needed.
  • Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.
  • Ensure delivery of vehicles to customers on time.
  • Handle and manage softly the minor complaints and irritants with the customers.
  • Educate customers on maintaining their vehicles free from troubles and problems.
  • Supervise, manage and monitor automotive service technicians and repairers.
  • Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner.
  • Ensure customer satisfaction at the highest level through effective services and repairs"


Personality Type: Enterprising / Conventional 


Salary: GH₵ 1000.00 - 1500.00

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