SENIOR RECRUITMENT ANALYST

Reports to CEO

Direct Reports: ● Recruitment Analyst

                         ● Recruitment interns

Main Duties:

• Develop and implement the Quality Assurance strategy to ensure it meets the business and customer requirements, and continuously review current quality standards and policies within recruitment department.
• In collaboration with the Recruitment Manager, ensure recruiter's adherence to Zoho recruit/CRM compliance.
• Lead the development and implementation of Quality strategies, policies, and Procedures and ensure proper communication of the same within the department.
• Advise on the revocation of clients' deals where quality standards are not met.
• Ensure quality standards are adhered to by recruiters focusing on the quality of CVs and reports
• Lead quality improvement initiatives and special projects for Talent Acquisition.
• Maintain knowledge of trends, best practices, regulatory changes and related employment laws, and new technologies in HR talent management and clientele changing needs;
• Develop KPIs for Talent Acquisition in order to maintain standards and prepare periodic reports for recruitment leadership.
• Support recruitment team in building rapport and long-term relationships with Clients and ascertaining Client’s specific need
• Act as the contact point to risk identification and mitigation within the department
• Coordinate with the Telesales team in advising on constructive and value for money recruitment assignments.
• Act as a standby resource in addressing clients’ quality issues and concerns.
• Participate in the back-to-back hiring process of executive recruitment process ranging from pre-consult meetings, sourcing, screening, selection, psychometrics, due diligence, reporting and supporting onboarding.
• Design, develop, plan and implement competitive selection tools that conform to best practices and realization of candidate job fit.
• Perform other duties when assigned by supervisor

Key Performance Indicators:

• Review CVs within 10 minutes
• Review the recruitment report within 30 minutes.
• Participate in senior recruitment roles revenue generation of up to…...
• Obtain 7 repeat businesses in a quarter.
• 3 Weekly Client follow-up on quality of CV/recruitment report
• Monthly client follow-up (6 clients per week).
• On average Close 16 positions per month.
• Personal development (2 courses in a quarter).
• Update Zoho recruit on new quality parameters within 2 days

Key Competencies

• Quality driven
• Driving Execution
• Operational excellence, Decision Making
• Empowerment
• Passion for Results
• Influence
• Coaching and Developing Others
• Leading Change
• Business Savvy
• Building Organizational Talent
• Digital Awareness

Experience:

• A master’s degree is an added advantage
• Bachelor’s degree in Human Resource Management or related field
• Relevant professional qualification as applicable
• Member of an HR Professional Institution

Qualification:

• Eight (8) years of relevant experience, with at least three (3) years at Senior level