Senior Account Manager (FS) / Cloud Service Director

Job Summary

The company is committed to bringing digital to every person, home and organization for a fully connected, intelligent world. Our core values centers on customer centricity, dedication, continuous improvement, openness & initiative, integrity and teamwork. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Enterprise Account Executive at the company leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their teams and closes opportunities with customers that produce transformative business outcomes.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description/Requirements


The Account Executive will be responsible for the following:

  • Business Manager: Lead with Industry or Solution Sales Play – Building trusted relationships through engagements focused on driving the customers desired business outcomes using the company's Solutions
  • Transformation Manager: Reliably deliver on the customers’ business and technology outcomes. Continue to lead Digital Transformation discussions with customers through in person and or virtual engagements
  • Account Orchestration Team Manager: Orchestrating and coordinating the team, ensuring that the best of the company and our partners is brought to bear to help our customers deliver their business goals.

Your Core Responsibilities will include:

  • Developing and executing account plans including account white spaces, partner readiness, build customer relationship
  • Ensure subsidiary business owners of transformation pillars (service delivery, channel teams, solution & product managers) incorporate changes within their respective planning and execution for positive business outcomes
  • Determine core transformation stakeholders, scope and role criteria and accountabilities
  • Create disclosure and onboarding/transition plans to prioritize efforts with stakeholders, partner account teams, support, operations
  • Drive attainment of local subsidiary change mgt KPIs/scorecard results including revenue attainment
  • Participate within the partner transformation community, share learnings, best practices
  • Among others.

Person Specification

Essential role related knowledge, technical skills, qualifications and experience

Who we are looking for:


  • Experience: 5+ years of selling to or consulting with enterprise customers, or driving digital transformation from within an enterprise company, have the basic knowledge about the routing/Switch, Server, storage, cloud service, data center, etc,.
  • Account Management: Effective territory/account management. Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/ partner engagement, opportunity management, pipeline management, and deal negotiation.
  • Industry Knowledge: Solid knowledge of one of the following industries required (banking sector, Public Sector Education, Manufacturing, Oil/Gas/Energy, etc.)
  • Executive Presence: Experience and expertise selling to senior business decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
  • Problem Solver: Ability to work in fast-changing environment and manage ambiguity, while solving customer problems through cloud technologies.
  • Collaborative: Orchestrate and influence teams to pursue sales opportunities and lead through influence
  • Competitive Knowledge: Ability to position long term strategic solutions vs. the competition
  • Performer: Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics and determination to compete effectively against skilled and diverse competition.
  • Growth Mindset: Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development of potential


  • Project management knowledge, Good business knowledge of the local market
  • Business value selling skills
  • Ability and confidence to communicate with customer, especially with the senior management
  • Experience of involving in negotiation of Contract terms with customer
  • Good interpersonal skill and a strong team player
  • Demonstrate good leadership capability

Extra Knowledge:

  • Appreciation of EHS related issues
  • Knowledge in Fire safety
  • Ability to differentiate between a hazard and a risk associated with an activity

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A Reputable Company
Accra & Tema Region
| Full Time |
Job Function: Software & Data
A Reputable Company
Accra & Tema Region
| Full Time |
Job Function: Software & Data
Accra & Tema Region
| Full Time |
Job Function: Software & Data