Sales Supervisor

Our client, a leading Ghanaian-based industrial supplier, wholesaler, and distributor of premium flavors for food and beverage manufacturers, bakeries, micro-manufacturers, and restaurants is seeking enthusiastic, goal-driven, and dedicated professional with a strong sense of integrity to fill the position of a Sales Supervisor.

Job Title : Sales Supervisor

Location (s) : Weija, Spintex, Kumasi Adum,

Industry : Food Ingredients & Industrial Supplies (Wholesale & Retail

– B2B & Cash & Carry)

DUTIES & RESPONSIBILITIES

· Understand customer needs and offer solutions and support

· Organize and coordinate sales representatives’ schedules

· Research potential leads from business directories, web searches, or digital resources

· Recruit, hire, and train new sales representatives

· Receive and report on all sales leads

· Supervise sales representatives and assistants

· Answer potential customer questions and follow-up call questions

· Work with sales team when closing sales

· Track weekly, monthly, and quarterly performance and sales metrics

· Meet all sales quotas and goals

· Assist sales representatives and team to meet and exceed goals

REQUIREMENTS & QUALIFICATIONS:

· Degree holders (HND, BSc, MSc), Science / accounting background, business administration; or related field preferred

· Minimum of 5 years direct experience working as sales/ marketing manager

· Proficient with point of sales software

· Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software

· Excellent verbal and written communication skills

· Persuasive and goal-oriented

· In-depth understanding of company services and its position in the market

· Excellent customer care focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience

· Ability to multitask, prioritize, and manage time efficiently

· Driving license (advantageous)

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