Sales & Customer Service Associate

Job Summary

NAYA by Africa seeking a personable go-getter with an aptitude for persuasive communication, sales, customer service and great interpersonal skills to join our growing Sales & Customer Service team at our shop at A&C Mall in East, Legon.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

Sales Associate Duties and Responsibilities
  • Greet customers upon entrance
  • Provide appropriate product recommendations
  • Ensure merchandise is in-stock and displayed on shelves in a presentable manner
  • Use point of sale (POS) system to conduct purchase transactions
  • Promote and sell NAYA products instore and at events
  • Seek out customers by sharing flyers and cards around mall or event grounds
  • Assess customer needs and wants; answer customer questions and concerns
  • Memorize NAYA product information
  • Build relationships with customers, especially regular customers
  • Team up with co-workers to ensure customer satisfaction
  • Educate customers on new arrivals and future product arrivals
  • Follow the opening, closing, and shop management procedures thoroughly
  • Process merchandise returns
  • Assist in product inventory procedures
  • Cross-sell and upsell products
  • Memorize in-store promotions and special offers in order to communicate to customers
  • Make suggestions on ways to improve sales and boost revenue
  • Go the “extra mile” to drive sales

 

Sales Associate Requirements and Qualification

  • High School diploma or equivalent; bachelor’s degree a plus
  • Friendly, approachable personality
  • Knowledge about beauty or skincare trends is a plus
  • Track record of meeting sales quota or exceeding sales quota
  • Knowledge of customer market dynamics
  • Strong customer service and communication skills
  • Proficiency in English
  • Basic math skills
  • Familiarity with inventory procedures a plus
  • Punctuality
  • Ability to perform and sell under pressure
  • Flexible schedule (i.e. available to work weekends, nights, and/or holidays when necessary)

Important Safety Tips

1. Do not make any payment without confirming with the Jobberman Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
A Reputable Company
Accra & Tema Region
| Full Time |
GHS 1,500 - 1,800
1mo
Accra & Tema Region
| Full Time |
GHS 300 - 600
1mo
Accra & Tema Region
| Full Time |
Confidential
2w
A Reputable Company
Accra & Tema Region
| Full Time |
GHS 1,200 - 1,500
2w