Job Summary

Providing RF Planning and Optimization Support and to deliver the Optimization KPIs, KQIs and Quality indicators agreed with the customer.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Department: Managed Services   
Direct Supervisor: RF Manager
Dept manager:  Head of Managed services

Key Responsibility Areas
Job Role and Key Responsibilities:

•    Monitor and maintain KPIs of RNC, BSC and LTE
•    Audit of RNC/BSC database parameters
•    Cell Level Optimization by physical redesign and database parameter changes.
•    Site activation report to define the basic parameters of new sites in order to support roll-out.
•    Conduct New Site Integration.
•    Site surveys to plan physical antenna parameters of new sites.
•    Testing & Troubleshooting in the Cellular Network. (Support for Hardware issues).
•    Supervising & Conducting Drive Tests for finding and fixing quality and coverage related issues. Preparing drive test reports.
•    HSPA+ test for the Cells (up to (defined) Mbps).
•    Prepare various reports such as Worst Cells, Daily Performance Report, and Benchmarking Reports for any major activities etc.
•    Live statistics monitoring from OMC.
•    Call Trace Analysis for trouble shooting of customer complaints and bad performing cells.
•    Keeping track of physical changes in the RNC/BSC and updating site database.
•    Back up all cell and RNC/BSC level statistics, drive test logs, RNC/BSC logs etc for future reference.
•    Develop In-house tools for automation of routine tasks where necessary
•    Preparation of reports included in SOW agreed with the customer
•    Provide 24/7 on-call support to customer.
•    Execution of regular routines and tasks supporting near real-time network performance monitoring.
•    Co-operate with network specialists to ensure quick recovery from service failure.
•    Co-operate with Customer to ensure the best feedback for end-users
•    Interaction with customer FO and Operational teams in line with agreed processes and working practices.
•    Performance of tasks as requested by the Team Leader / Customer.
•    Collect Data: Daily Stats, Act, Special Stats and event logs after failure
•    Coordinate customer requests with RF Manager
•    Responsible for participation in works of BCP.

Deliverables / Performance Measures (Goals and targets to be achieved, reporting etc.): Manage drive testing benchmarking and follow up within SLA; Meeting KPIs, KQIs and all related quality parameters. Accurate and Timely Reporting
Minimum Experience Requirements
Skills and Knowledge 
(List of the key competencies needed in the position):
•    Experience in telecommunication networks
•    Experience in 2G and 3G network elements (RNC, Node-B, BSC, BTS)
•    Familiar with GSM, 3G and IP protocols
•    Drive Test Tool: TEMS, Probe, NEMO (Extensive experience on at least one of these tools is mandatory)
•    Experience of at least one RF Planning and Prediction Tool (UNET, Atoll, Asset)
•    MapInfo
•    ACTIX (For post-processing of DT Logs)
•    Knowledge of network topology, traffic handling capabilities and traffic characteristics.
•    Knowledge of network performance/configuration parameters and their interpretation and use.
•    Network service/performance focused.
•    Accuracy
•    Analytical and conceptual thinking
•    Reliability
•    Calm approach to potentially stressful situations
•    Strong Interaction & Communication skills with different groups/teams in a multicultural environment
•    Proficiency in the English language

Skill Requirements       
Core Job Related competences

  • 2-3 years  experience in the field of Cellular RF Planning and Optimization. At least 1 year in UMTS RF Optimization Trouble Ticketing and Work order aspects        
  • Computer Literate, Microsoft products: Outlook, Office suite, Internet       
  • Drive Test Tool: TEMS, Probe, NEMO (Extensive experience on at least one of these tools is mandatory)           
  • Experience of at least one RF Planning and Prediction Tool (UNET, Atoll, Asset)       
  • NASTAR       
  • MAPINFO       
  • ACTIX (For post-processing of DT Logs)   
  • Willingness to work flexible hours and 24x7 availability.                    

Core competences

  • Customer Focus                
  • Performance and Results Orientated               
  • Teamwork               
  • Effective Communication and Impact               
  • Continuous Improvement and Managing Change                

Qualification - Degree or above in electronic, computer, communications, science and engineering professionals                
Language: English and one local Language               

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