Job Summary

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), DME, Humanitarian Accountability and Information Management.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 8 years

Job Description/Requirements


The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), DME, Humanitarian Accountability and Information Management. The Response Programmes Director works in close coordination with Response Director (RD) and Operations Director (Ops Dir) in designing the response strategy and operations plan.

The Response Programmes Director is responsible in setting up and overseeing grant acquisition, assessments, monitoring and humanitarian accountability teams, facilitating capacity building and liaises with Support Offices and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with RD/SLT on “go” or “no go” for proposals and other strategic initiatives related to Grant Acquisition & Quality assurance of the response.


Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR)- referred to as People and Culture (P&C).

  • Determine Programmes organisational structure and staffing plan with P&C.

  • Work with P&C to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes’ staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Plan for Programmes Unit transition/ integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and technical quality.

  • Support RM and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Supports Sectors and Operations Director to draft response plan.

  • Works with GAM to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent WV with potential donors (ECHO, DFID, EU, OFDA etc) including bilateral, multilateral and corporates.

  • Collaborate with Advocacy and Communications to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded & effective leveraging of available funding

The Response Programmes Director will ensure that the Programme team undertake the following activities:

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded while updating the funding matrix.

Oversee development and submission of project proposals to donors to resource operations plan

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

Ensure support for Finance to establish grant management system to ensure fulfilment of donor requirements

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Support finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support finance with monitoring of grants for compliance with grant requirements.

Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Plan the initial rapid assessment process and manage the data collection (including primary, secondary data, observational data and community feedback).

  • Manage or support ongoing community based assessments as agreed with sector and sub-function leads.

  • Incorporate baseline indicators into assessments.

  • Analyze assessment data and provide recommendations for strategy and programme design.

  • Map interagency assessment processes and participate in joint assessments as agreed with response management.

Oversee implementation of the Information Management System

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Develop and implement the Response ”Impact Dashboard” which houses program related data including the funding matrix.

  • Establish and update Indicator Tracking Table (ITT) monitoring reports and share with Operations on a monthly basis.

  • Collaborate with Humanitarian Accountability (HA) and collect feedback rends in the Impact Dashboard and share with Operations and management to support programme adaptation and improvement.

Ensure implementation of baselines, evaluations, reviews and learning events for continuous improvement

The Response Programmes Director will ensure that the DME and HA teams undertake the following activities:

  • Conduct real time evaluation (RTE) during the first phase of the response.

  • Plan and implement real time learning event (RT LE) with Region and H-LEARN and monitor implementation of resulting plan of action.

  • Plan and manage project/programme baselines, evaluations and reviews to meet donor and organisational requirements.

  • Communicate baseline, evaluation and review findings with response staff and communities.

  • Develop Plans of Action that address evaluation, review recommendations and monitor implementation.

Oversee development and implementation a Humanitarian Accountability Mechanisms

The Response Programmes Director will ensure that the HA team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Vision’s role and planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

  • Establish and support implementation of complaint and feedback mechanisms.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.


  • A minimum of 5 years in roles that feature resource acquisition, grant development, donor engagement and leadership in the humanitarian assistance with a significant portion of this in INGOs.

  • 8+ years’ experience in humanitarian assistance work including significant field presence.

  • Strong experience in engaging with governmental institutions, UN clusters, and multilateral agencies.

  • Strong experience in working with bi-lateral and multi-lateral donors, grant management and proposal development.

  • Experience in managing resource acquisition and management teams that facilitate innovation and calculated risk taking.

  • Experience in program management and compliance of multi-sectoral emergency response projects.

  • Strong background in programme quality – MEAL – and information management.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Effective written and verbal communication in English.

  • French, Arabic, Spanish, and/or Portuguese language proficiency highly desirable.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Work experience as humanitarian Snr. Program Officer or Programme Manager at least for 1-3 years in a country other than the home country.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies, International Development, Political Relations, Economics, Sociology, or other related field. Master’s degree preferred.

  • Knowledge of proposal and budget requirements and regulations of major donors including the OFDA, ECHO, DFID, UN agencies, German government.

  • Familiarity with humanitarian codes, minimum standards, principles and practice.


  • Understand Humanitarian Industry and have proven experience within a relief/ Disaster Management setting.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGO’s and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

  • Additional work experience preferred for this position.

  • Experience in leading “ad-hoc” teams accommodating multiple and frequent staff transitions in emergency response without undermining effectiveness and output of Programme Team.

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