Regional Operations Manager - Accra

Job Summary

ABOUT THE COMPANY: Smatserv ( is an on-demand digital platform that connects users to a quick, affordable and professional service in the field of courier, haulage, towing and mechanic services by just requesting for your desired service with a touch of a click on the app. The app provides convenience, affordability, fair pricing,

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 1 year

Job Description/Requirements

As the Regional Operations Manager, you will : 

  • Oversees all company activities in the region and set the company on path of growth.
  • Work on plans to increase the App penetration and patronage from service providers setting up their business on the digital platform
  • In charge of Human Resource activities and coordination of marketing executives in achieving sales and registrations target of service providers.
  • Media engagement and promoting the innovative digital platform through various media channels and interviews where applicable
  • Communicate to a large variety of internal and external stakeholders.
  • Company administration and Performance management of employees in the region. Ensuring a smooth and successful operations of the business unit in the region.

Skills We Would like You To Bring To The Team 

  • Professional and patient communication approach
  • Sales or marketing experience
  • Excellent written and verbal English and any other local language,
  • Business operations management passion or experience,
  • Fast-learning and independence,
  • Creativity in solving complex problems and a positive “can-do” attitude,
  • Ability to manage time effectively and set priorities,
  • Excellent coordination and organisational skills,
  • Good computer literacy,
  • A sense of orderliness and tidiness. 

We Offer You More Than Just A New Job Title  

  •  an opportunity to grow together with a young and expanding company,
  • a dynamic and fast-paced environment where your ideas and opinions count,
  • an opportunity to work in a very connected team that sticks together in challenging times,
  • fun and engaging colleagues, 

Working Hours  

8am - 5 pm, Monday to Friday. 

Possible working on Saturdays if there is a company function or meeting etc.

Office Location: Afariwa.

Position suitable for Accra-based applicants only.

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